Abstract:Objective To understand the work process of Family Health Strategy teams in the coordination of care, highlighting factors involved in this coordination. Method Qualitative study based on the attributes of care coordination, carried out with 18 care and management professionals between January and March 2020. Results Three final themes emerged: “Care plan”; “Standardization of practices”; and “Dialogical communication at different levels of care”. The pattern of responses points to the fragmentation of care … Show more
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