Knowledge Management System and Financial Performance: how this relation has been measured?

Abstract

Resumo This paper compiles the latest knowledge management (KM) studies that had financial performance correlated in the last years, shows main financial indicators used and provides insights and rich context to deepen evaluation. The method adopted was a Systematic Literature Review (SLR) on studies published from 2009 to May 2015. Many topics were analised in the selected papers of this research. Firstly, KM practices found were categorized according to Ho (2009). Secondly, the financial indicators used were compared to indicators identified by Combs; Crook; Shook (2005). Thirdly, the most frequently measures used in the relationship between KM practices and financial performance were identified. Finally, we highlighted the most used methods to evaluate impact of KM in FP, evaluation of number of Publications per year and evaluation of Authors, Publishers. The paper finds that in despite of increasing number of publications correlating both topics the effects of KM in financial performance has to be more explored. However, majority of paper reports certain improvement in financial performance of companies that strongly support KM.

Innovation capability and risk attitude mediate the effects of knowledge management and financial literacy on MSME performance

“…MSMEs operate in uncertain environments, developing innovation capabilities is critical to the success of the business (Saunila, Pekkola, & Ukko, 2014). One way to improve innovation capabilities is through knowledge management in the form of the acquisition, creation, generation, utilization, and dissemination of knowledge and skills, which will boost the ability to innovate (Souza et al, 2016). When group members share and exchange knowledge, the participation rate increases, which helps create innovative ideas (Lee et al, 2012).…”

“…Knowledge management is a set of processes for using knowledge as a key factor in adding value to a company (Aliyu, 2016) to ensure the survival of the organization (Samir, 2020) and overcome business competition challenges (Gharakhani & Mousakhani, 2012). The results of research conducted by Aliyu (2016), Gholami, Asli, Nazari-Shirkouhi, and Noruzy (2013), Souza, Castro, Ziviani, and Parreiras (2016), Lee, Kim, and Kim (2012) and Zack, McKeen, and Singh (2009) has shown that knowledge management influences the performance of MSMEs. In contrast, however, Santoso, Pasaribu, and Subagja (2020), Byukusenge and Munene (2017) and Massaro, Handley, Bagnoli, and Dumay (2016) showed that knowledge management does not affect the performance of MSMEs.…”

“…Samir (2020) asserted that using knowledge management constructs consists of acquiring, sharing and being responsive to knowledge. Based on Wirakurnia, Nuanmark, Sudarsono, and Ramadhana (2021), Souza et al (2016) and Hussain, Jusoh, Jamil, Rehman, and Gul (2022), knowledge management indicators consist of the acquisition of knowledge, its creation and generation, its application and utilization, its transfer and distribution, and finally, the storage and documentation of knowledge.…”