2018
DOI: 10.1590/1678-6971/eramr180006
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The Effects of Country-of-Origin on the Service Sector: A Multidimensional Approach

Abstract: This paper may be copied, distributed, displayed, transmitted or adapted if provided, in a clear and explicit way, the name of the journal, the edition, the year and the pages on which the paper was originally published, but not suggesting that RAM endorses paper reuse. This licensing term should be made explicit in cases of reuse or distribution to third parties. It is not allowed the use for commercial purposes. Este artigo pode ser copiado, distribuído, exibido, transmitido ou adaptado desde que citados, de… Show more

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Cited by 2 publications
(1 citation statement)
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“…According to Tse and Gorn (1993, p57), Country-of-Origin (COO) may be defined as "the country where a product is produced", however, the concept is equally applicable to services (Guilhoto, 2018;Maurya and Gupta, 2015), brands (Arora et al, 2015;Johnson et al, 2016;Porto and Soyer, 2018), and online as well as offline purchases (Zhao et al, 2019). It is a key concept in marketing because it may have a significant impact on consumer behavior and decision making as, for instance, Priyadarsini and Goodwin (2009) note the pride with which some consumers speak about their Swiss watch, French wine or German car and conversely, their reluctance to acknowledge that their mobile phone was made in South Korea.…”
Section: Introductionmentioning
confidence: 99%
“…According to Tse and Gorn (1993, p57), Country-of-Origin (COO) may be defined as "the country where a product is produced", however, the concept is equally applicable to services (Guilhoto, 2018;Maurya and Gupta, 2015), brands (Arora et al, 2015;Johnson et al, 2016;Porto and Soyer, 2018), and online as well as offline purchases (Zhao et al, 2019). It is a key concept in marketing because it may have a significant impact on consumer behavior and decision making as, for instance, Priyadarsini and Goodwin (2009) note the pride with which some consumers speak about their Swiss watch, French wine or German car and conversely, their reluctance to acknowledge that their mobile phone was made in South Korea.…”
Section: Introductionmentioning
confidence: 99%