Development and validation of the Hospitality Axiological Scale for Humanization of Nursing Care

Abstract

Objective:to develop and validate a scale to evaluate nursing attitudes in relation to hospitality for the humanization of nursing care. Participants: the sample consisted of 499 nursing professionals and undergraduate students of the final two years of the Bachelor of Science in Nursing program. Method:the instrument has been developed and validated to evaluate the ethical values related to hospitality using a methodological approach. Subsequently, a model was developed to measure the dimensions forming the construct hospitality. Results:the Axiological Hospitality Scale showed a high internal consistency, with Cronbach’s Alpha=0.901. The validation of the measuring instrument was performed using factorial, exploratory and confirmatory analysis techniques with high goodness of fit measures. Conclusions:the developed instrument showed an adequate validity and a high internal consistency. Based on the consistency of its psychometric properties, it is possible to affirm that the scale provides a reliable measurement of the hospitality. It was also possible to determine the dimensions or sources that embrace it: respect, responsibility, quality and transpersonal care.

A Cross-Sectional Study of Empathy and Emotion Management: Key to a Work Environment for Humanized Care in Nursing

“…Insofar as it refers to emotional understanding, it is related to cognitive empathy, adopting the perspective, increasing awareness and reflexive capacity, and enabling emotions to be understood and managed effectively (Fernández-Berrocal and Pacheco, 2002;Fonagy and Bateman, 2007;Weiner and Auster, 2007;Decety and Fotopoulou, 2015;Howick et al, 2017;Pérez-Fuentes et al, 2019b). Other studies exploring the values of hospitality (such as respect, responsibility, quality, and transpersonal care) with nurses in Spain have highlighted its role in humanization of care and its connection with professional ethics (Bang et al, 2011;Arruda and Silva, 2012;Neves et al, 2013;Galán et al, 2017).…”

Nursing students' perception about humanized care: an integrative review

“…It is evident that this is a gain and a great advance for the improvement of the quality of care, but there is a gap with respect to the formation of the professional, There is no policy of encouraging the awareness of the need for humanized care in universities. The guideline that guides the undergraduate curriculum is somewhat summarized, since it only mentions humanized care as competence, but does not provide a viability mechanism for the development of such competence, leaving the educational institutions to define the mechanisms for achieving it it, but without any parameter to verify the effectiveness of such, only the possibility of application of the Axiological Scale for the Humanization of Nursing (23) .…”

“…The work developed in the universities needs to be in line with the interests of society, since they form professionals to act in society, directly or indirectly. In the case of Nursing students, who, due to the development of their activities in the assistance, will act directly in the society, making necessary the implementation of a parameter of evaluation of the apprehension of such offer, as well as the expansion of researches in the area, related that the perception of the academics can be known for the elaboration of an intervention that corroborates with the humanized practice (19,23) .…”

Barreiras enfrentadas na assistência humanizada em Unidades de Terapia Intensiva - UTI

“…Um dos fatores que mais acomete os profissionais de enfermagem é a ineficácia da comunicação, que prejudica o cuidado humanizado em UTI, pois não há um respeito recíproco entre a equipe multiprofissional (Cancussu;Sanatos & Ferreira, 2020). Possivelmente pode ser devido à resistência em aceitar as relações hierárquicas e a falta de conhecimento das atribuições de cada um, provocando falhas na comunicação (González-Serna, et al, 2017;Salazar, 2016).…”