Interpersonal relationships among hospital nurses and the use of communication skills

Lapeña-Moñux, Yolanda Raquel; Cibanal-Juan, Luis; Pedraz‐Marcos, Azucena; Maciá-Soler, Ma Loreto

doi:10.1590/0104-07072014002010013

Cited by 17 publications

(8 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Overall, factors found in the study also support the findings of prior research that money or financial incentives are not the only factors important for HCP motivation in other low and middle income countries [11, 14, 64, 65]. Poor working conditions and the quality of care provided to patients can also greatly affect job satisfaction [25, 66]. A lack of appropriate resources can also lead to frustration and demotivation due to compromised health care quality, which can occur despite the intentions or capabilities of health providers [19, 52, 67].…”

Section: Discussionsupporting

confidence: 84%

Developing and assessing a tool to measure motivation among physicians in Lahore, Pakistan

et al. 2018

View full text Add to dashboard Cite

Physicians’ motivation plays a vital role in health systems particularly in dense and urban cities, which deal with high volumes of patients in a variety of settings. The loss of physicians due to low motivation to developed countries is also a critical aspect affecting the quality of care in many regions. Fewer studies have explored health provider and particularly physicians’ motivation in developing countries, which is critical to health service delivery. In addition, limited relevant tools have been developed and tested in low and middle-income settings like Pakistan. The purpose of this study was to create and test a tool for measuring physician motivation. A tool was developed to explore physicians’ motivation in the Lahore district, Pakistan. Three sections of the questionnaire, which included intrinsic, socio-cultural and organizational factors, were tested with a stratified, random sample of 360 physicians from the public and private health facilities. Factor analysis produced six factors for ‘intrinsic motivation,’ seven for ‘organizational motivation’ and three for ‘socio-cultural motivation’ that explained 47.7%, 52.6% and 40.6% of the total variance, respectively. Bartlett’s test of sphericity and the KMO were significant. Cronbach's α and confirmatory factor analysis were found satisfactory for all three sections of questionnaires. In addition to identifying important intrinsic, socio-cultural and organizational factors study found the questionnaires reliable and valid and recommend further testing the applicability of the instrument in similar and diverse settings.

show abstract

Section: Discussionsupporting

confidence: 84%

Developing and assessing a tool to measure motivation among physicians in Lahore, Pakistan

et al. 2018

View full text Add to dashboard Cite

show abstract

“…The results of this study showed correlation between the personality dimensions of extroversion, pleasantness, and responsibility and communication skills; thus, they contradict the findings of the studies by Kuntze et al and Smith et al (45,46). Perhaps, in addition to intrapersonal issues such as personality, issues such as teaching effective communication (47), regional culture (10), patient's behavior (48), and intraorganizational issues (3,49) are also important in this regard. Getting the best and fastest health care with maximum safety is the right of every human being (50) and the nurse is at the forefront of providing these services in hospitals.…”

Section: Discussioncontrasting

confidence: 82%

Interpersonal communication skills and its association with personality dimensions of nurses in Rafsanjan University of Medical Sciences, Iran, in 2015

Hasani

Mokhtaree

Fathollahi

et al. 2018

JOHE

View full text Add to dashboard Cite

Article Info Background: Communication is a necessity of social life which is very important in health care settings due to the type of work and clients. The aim of this study was determine the association between interpersonal communication skills (ICSs) and personality dimensions of nurses working in Rafsanjan University of Medical Sciences. Materials and Methods: In this descriptive study, 223 nurses were selected by stratified random sampling method and they completed the Burton ICSs and the Revised NEO Personality Inventory. Data were analyzed using the Pearson correlation, independent ttest, and multiple linear regression at a significant level of P = 0.050. Results: Among the selected nurses, 9.9%, 75.8%, and 14.3% had a poor, moderate and good communication skills respectively. The association between age (P = 0.026) and work experience (P = 0.025) with ICSs were inversely significant. There was a significant correlation between good communication skills and the extroversion personality aspect (P = 0.001), pleasure (P < 0.001), and accountability (P = 0.039). The pleasure and extroversion were able to predict and explain 8.7% of the ICSs nurses. Conclusions: More than half of the nurses had difficulties in ICSs. The communication pattern of nurses is effective in their performance and quality of work; therefore, their personality dimensions and traits can be taken into account in the process of recruiting, transferring, or moving them. Hence, each person can be appropriately located in the right place in terms of the area of activity, and type and number of clients.

show abstract

“… 25 Communication between nurses and co-workers, in conjunction with good, interpersonal relationships and social interaction, is considered indispensable conditions for feeling comfortable with one’s work. 26 …”

Section: Discussionmentioning

confidence: 99%

Perceptions of strategies to facilitate caring for patients in primary health care clinics

Nesengani

Downing

Poggenpoel

et al. 2021

African Journal of Primary Health Care & Family Medicine

View full text Add to dashboard Cite

Background: Caring in nursing helps patients feel better, whilst the absence of caring will affect patients psychologically, emotionally and physically.Aim: The aim of this article was to explore and describe primary health care (PHC) professional nurses’ and PHC nurse managers’ perceptions of the developed strategies to facilitate effective caring for patients in PHC clinics.Setting: This study was conducted in two PHC clinics in Ekurhuleni, an area east of the Gauteng province, South Africa.Methods: The study used a qualitative, exploratory, descriptive and contextual design. In-depth individual phenomenological interviews were conducted with eight purposively selected PHC professional nurses working in PHC clinics and two PHC nurse managers supervising PHC clinics in Ekurhuleni. Giorgi’s coding method was used to analyse the data.Results: Three themes were identified from the results of the exploration and description of PHC professional nurses’ and PHC nurse managers’ perceptions of the developed strategies. The use of active listening skills, showing interest in what is being said, asking questions and providing constructive feedback that focuses on the issue were the most effective strategies in improving effective communication between PHC nurse managers and PHC professional nurses. The PHC professional nurses were encouraged to put patients’ interests first whilst adhering to the ethical principles of nursing.Conclusion: Although caring is considered as the core of nursing practice, PHC professional nurses and PHC nurse managers perceive that rendering effective caring for patients needs to be reinforced through the use of strategies that will enable change and improve clinical practice in PHC clinics.

show abstract

Interpersonal relationships among hospital nurses and the use of communication skills

Cited by 17 publications

References 16 publications

Developing and assessing a tool to measure motivation among physicians in Lahore, Pakistan

Developing and assessing a tool to measure motivation among physicians in Lahore, Pakistan

Interpersonal communication skills and its association with personality dimensions of nurses in Rafsanjan University of Medical Sciences, Iran, in 2015

Perceptions of strategies to facilitate caring for patients in primary health care clinics

Contact Info

Product

Resources

About