Abstract:Paper aims: This paper proposes a roadmap framework based on a literature review to choose the most proper indicators and targets for a given logistics process derived from the organization's strategic goals.Originality: One of the many benefits from the introduction of technologies and the digitization of logistics processes is the acquisition of a great amount of data, which is a valuable asset for an efficient management. In order to transform this data into useful information, most companies rely on perfor… Show more
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