Professional burnout and patient safety culture in Primary Health Care

Sousa, Vitória Talya dos Santos; Dias, Hirlana Girão; Sousa, Fernanda Pereira de; Oliveira, Roberta Meneses; Costa, Edmara Chaves; Vasconcelos, Patrícia Freire de

doi:10.1590/0034-7167-2022-0311

Cited by 2 publications

(2 citation statements)

References 36 publications

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“…Having an employee and patient safety-oriented culture is negatively correlated with several burnout symptoms, such as emotional exhaustion after work, mood swings, and irritability. This result aligns with studies that occurred in different settings, such as primary care offices 59 – 61 . Additionally, patient safety culture is positively correlated with work/life balance 59 .…”

Section: Discussionsupporting

confidence: 89%

Predictive modeling of burnout based on organizational culture perceptions among health systems employees: a comparative study using correlation, decision tree, and Bayesian analyses

Johnson,

Shamroukh

2024

Sci Rep

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Burnout is a significant concern, particularly within the healthcare field, affecting both nurses and physicians. It is a common issue in health systems, which encompass a range of healthcare facilities, such as hospitals, physician practices, ambulatory sites, and administrative offices like finance. Despite this, there has not been an extensive exploration of burnout in employees working directly with patients versus those in non-patient-facing roles within these health systems. It is important to note that organizational culture plays a crucial role in influencing various aspects of employees' work-life balance and their experiences of burnout. This study adopts a cross-sectional design, involving the distribution of a 57-question Likert scale survey to employees in health systems. These employees serve in various roles, both patient-facing and non-patient-facing, within jointly owned healthcare organizations, which encompass hospitals, ambulatory sites, and administrative offices. The survey was disseminated through trade organizations and employees at the managerial level and above within these health systems. Data was collected between October 2022 and January 2023, resulting in a total of 67 responses. The study employs correlation analysis to explore the connection between organizational culture and burnout. Furthermore, a decision tree model is constructed to predict burnout scores based on survey responses, specifically the question regarding the perceived positivity of the organizational culture. The decision tree models indicate that perceiving organizational culture as positive, safety-oriented, and supportive predicts various outcomes for individuals, including job retention, positive experiences with patients, increased callousness, and stimulation while working with colleagues. Bayesian analysis, considering the small sample size, reinforces these findings and provides a different perspective, incorporating prior knowledge and credible intervals. An association test suggests a strong link between a positive organizational culture and burnout symptoms, while another test supports a connection with engagement signs. Similar to nurses and physicians, administrative health systems’ personnel are susceptible to burnout. Organizational culture can affect burnout. Therefore, health systems’ leaders should cultivate an organizational culture that protects against burnout.

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Section: Discussionsupporting

confidence: 89%

Predictive modeling of burnout based on organizational culture perceptions among health systems employees: a comparative study using correlation, decision tree, and Bayesian analyses

Johnson,

Shamroukh

2024

Sci Rep

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“…to keep up with the amount of work, and that they worked longer hours than are optimal for patient care. This circumstance could have serious ramifications for patient safety and treatment quality [ 27 ]. They discovered that inadequate nurse staffing (fewer registered nurses), greater workload, and an unstable nursing environment were associated with unfavorable patient outcomes such as falls and prescription mistakes [ 28 ].…”

Section: Discussionmentioning

confidence: 99%

Assessment of patient safety culture in Moroccan primary health care: a multicentric study

Fassi,

Mourajid,

Azilagbetor

et al. 2024

BMC Nurs

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Background Promoting patient safety is a critical concern for developing-countries health systems like Morocco. There is an increasing acknowledgment of the need to create a patient-centered culture with the aim to decrease the number of adverse events related to care and improve health-care quality in Morocco. Objective The purpose of this study is to examine the perceptions of health professionals working in primary care level of care facilities in Morocco about the concept of patient safety culture. Methods We conducted a multicentric cross-sectional study of a quantitative nature in primary healthcare facilities in ten Moroccan cities, measuring ten patient safety culture dimensions, from February 2022 to June 2022. Data was collected using the French version of the HSOPSC questionnaire. Results The most developed dimension of the culture of patient safety was found to be Teamwork within Units (69%), followed by Supervisor/Manager’s Expectations & Actions Promoting Patient Safety (59%). The least developed dimensions were Staffing (34%) and Nonpunitive Response to Errors (37%). Conclusion Improving patient safety culture should be a priority for primary healthcare facility administrators and all stakeholders, addressing, in particular, the shortage of human resources. In addition, health personnel should be encouraged to report errors without fear of punitive consequences.

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Professional burnout and patient safety culture in Primary Health Care

Cited by 2 publications

References 36 publications

Predictive modeling of burnout based on organizational culture perceptions among health systems employees: a comparative study using correlation, decision tree, and Bayesian analyses

Predictive modeling of burnout based on organizational culture perceptions among health systems employees: a comparative study using correlation, decision tree, and Bayesian analyses

Assessment of patient safety culture in Moroccan primary health care: a multicentric study

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