Emotional labor of nurses in the front line against the COVID-19 pandemic

Abstract

Objective: To analyze nurses’ experiences in the front line of the fight against the COVID-19 pandemic regarding the performance of emotional labor (EL), aiming at its characterization and identification of support strategies and development opportunities of nurses and practices. Methods: Qualitative, descriptive, and exploratory study, with content analysis of eleven written narratives and reports from a focus group composed of nurses with experience in caring for patients with COVID-19 from different Hospital Centers in Lisbon, Portugal. Results: Five themes were extracted: 1) Challenges experienced by nurses in the frontline; 2) Emotions experienced by nurses in service care; 3) Emotional responses of nurses and patients: impact on care; 4) EL of nurses in the patient care process; 5) Opportunities for development in the face of the emotional challenge required of nurses in combating COVID-19. Final considerations: The nurses demonstrated the ability to transform this profoundly emotional experience positively.

Perceptions of nurses and parents about caring behavior in children with COVID-19: A mix method study

“…This was revealed during an interview that the nurse feels insensitive and sensitip when using Personal Protective Equipment (PPE) when it comes to holding a child patient, the nurse's sensory becomes reduced. Diogo et al (2021) He said that the nurse's contact with Covid-19 patients will decrease the intensity of the contact due to the perception of nurses who are afraid of infection if frequent contact with Covid-19 patients. Much lower perception scores between nurses and parents described that nurses as not yet able to do all the items on CNPIS created by Cossette et al (2005) This condition occurs in the isolation room makes the nurse's contact with parents and children reduced.…”

La comunicación del profesional de enfermería con pacientes hospitalizados por COVID-19 en un hospital público de Chiclayo, 2021

“…Al estar en contacto constante con los pacientes corren el riesgo de contagiarse, incluso, infectar a la familia. Algunos profesionales evitan el contacto físico e interacción comunicativa por el temor a la infección 22 . Se evidencia en el discurso:…”

Predictors burden in mental health workers during the COVID-19 pandemic

“…Health service workers, in addition to concerns and measures adopted by the population, have the factors in the fight against the COVID-19 pandemic, the fear of infecting their families or self-contaminating, the possible increase in workload and a scenario with numerous deaths, which can lead to complications in mental health. A study points out that, in addition to the elements mentioned above, the lack of training and communication support is also a predisposing factor, especially for the development of anxiety, depression and stress symptoms (4) . In Brazil, pressures normally experienced by nursing professionals, such as double working hours, work violence and low pay, lead to stress and mental illness.…”