Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences

Ceballos, Joyce Borges; Frota, Oleci Pereira; Nunes, Hevelyn Francielle Soares Souto; Ávalos, Patrícia Lima; Krügel, C.; Júnior, Marcos Antônio Ferreira; Teston, Élen Ferraz

doi:10.1590/0034-7167-2019-0882

Cited by 5 publications

(4 citation statements)

References 22 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Work experience was also identified as a predictor of WPV. Controversially, some authors found that having <5 years of service increased the risk of suffering violence (Al‐Omari, 2015 ; Çelik & Çelik, 2007 ; Tomagová et al, 2020 ), while for others this was higher in those with a career of >5 years (Ceballos et al, 2020 ; Fujimoto et al, 2017 ; Galián Muñoz et al, 2014 ; Hahn et al, 2010 ).…”

Section: Resultsmentioning

confidence: 99%

“…The type of job contract is another predisposing factor. Working full‐time and in shifts was associated with a higher risk of violence (Abou‐ElWafa et al, 2014 ; Aksakal et al, 2015 ; Alameddine et al, 2015 ; Basfr et al, 2019 ; Ceballos et al, 2020 ; Cheung & Yip, 2017 ; Estryn‐Behar et al, 2008 ; Farrell et al, 2014 ; Ferri et al, 2016 ; Grainger & Whiteford, 1993 ; Hanohano, 2017 ; Pai & Lee, 2011 ; Yang et al, 2018 ; Zeng et al, 2013 ). Another predisposing factor of violence is long waiting times for patients, especially in the emergency department (Basfr et al, 2019 ; Gillespie et al, 2014 ; Hamdan & Hamra, 2017 ; Kowalenko et al, 2013 ; Levin et al, 1998 ; Ogundipe et al, 2013 ; Yang et al, 2018 ).…”

Section: Resultsmentioning

confidence: 99%

“…• Çelik, 2007;Tomagová et al, 2020), while for others this was higher in those with a career of >5 years (Ceballos et al, 2020;Fujimoto et al, 2017;Galián Muñoz et al, 2014;Hahn et al, 2010).…”

Section: Personal Factorsmentioning

confidence: 95%

See 2 more Smart Citations

Predictors of events of violence or aggression against nurses in the workplace: A scoping review

Pagnucci

Ottonello

Capponi

et al. 2022

J Nursing Management

View full text Add to dashboard Cite

Aim To identify predictors and consequences of violence or aggression events against nurses and nursing students in different work contexts. Background Workplace violence against nurses and nursing students is a very common and widespread phenomenon. Actions to manage or prevent violent events could be implemented knowing the risk factors and consequences. However, there is a lack of systematic reviews that summarize knowledge on the predictors and consequences of workplace violence. Evaluation A scoping review was conducted using electronic databases including APA PsycInfo, CINAHL, Cochrane, Ovid Medline, PubMed and Scopus. Key issues After full text analysis, 87 papers were included in the current scoping review. Risk factors of horizontal violence were grouped into ‘personal’ and ‘Environmental and organizational’, and for violence perpetrated by patients into ‘personal’, ‘Environmental and organizational’ and ‘Characteristics of the perpetrators’. Conclusions The results of this scoping review uncover problems that often remain unaddressed, especially where these episodes are very frequent. Workplace violence prevention and management programmes are essential to counter it. Implications for Nursing Management The predictors and the consequents identified constitute the body of knowledge necessary for nurse managers to develop and implement policy and system actions to effectively manage or prevent violent events.

show abstract

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Predictors of events of violence or aggression against nurses in the workplace: A scoping review

Pagnucci

Ottonello

Capponi

et al. 2022

J Nursing Management

View full text Add to dashboard Cite

show abstract

“…Nurses exposed to workplace violence experience various symptoms, including physical symptoms, such as pain, loss of appetite, and gastrointestinal disorders (Difazio et al, 2019); psychological symptoms, such as depression, anxiety, sadness, anger, fatigue, and low self-esteem (Ceballos et al, 2020); and social symptoms, such as changes in relationships with colleagues and family members (Hassankhani et al, 2018; Kang & Park, 2015). Symptoms that occur in relation to one another are called symptom clusters (Dodd et al, 2001; Kim et al, 2005).…”

mentioning

confidence: 99%

High-Risk Symptom Cluster Groups for Work-Life Quality and Turnover Intention among Nurses

Cha

Lee

2022

West J Nurs Res

View full text Add to dashboard Cite

This cross-sectional study aims to identify high-risk symptom cluster groups for assessing the quality of nursing work life (QNWL) and turnover intention among Korean nurses who have experienced workplace violence. Nurses were recruited for an online survey in May 2021 ( n = 203). The following four symptom clusters are extracted: (a) depression–anxiety, (b) shame–somatization, (c) nightmare–loss of appetite, and (d) anger–shock. Three symptom cluster groups were identified. Group 1 had the highest score for the anger–shock symptom cluster, as well as the highest symptom scores and turnover intention. Group 2 had the highest score for the nightmare–loss of appetite symptom cluster and the lowest QNWL. Group 3 had a similar symptom cluster pattern to Group 1 but lower scores for all symptom clusters. Symptom monitoring and programs tailored to symptom cluster groups at the institutional level could be useful for managing QNWL and turnover intention.

show abstract

Violence in the daily work of healthcare professionals in an emergency care unit

Campos,

Souza,

Alves

2023

Rev. Gaúcha Enferm.

View full text Add to dashboard Cite

Objective: To analyze the daily work of an Emergency Care Unit (ECU), with emphasis on the violence experienced by the multiprofessional healthcare team. Method: Case study with a qualitative approach, conducted in na ECU in Minas Gerais, Brazil. The collection took place between August 2020 and January 2021, through observations, interviews and document review. Data were organized in MAXQDA 2020® and subjected to Content Analysis, based on Michel de Certeau’s theoretical framework of everyday life. Results: A total of 31 healthcare professionals participated. Violence against professionals was associated with the waiting time, the lack of beds for transfer and the restrictionson the entry of companions. The main aggressions were verbal, followed by physical aggression. Final considerations: The daily life of the ECU was permeated by labor violence. Although it was governed by strategies aimed at organizing the assistance provided, professionals adopted tactics to cope with the adversity.

show abstract

Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences

Cited by 5 publications

References 22 publications

Predictors of events of violence or aggression against nurses in the workplace: A scoping review

Predictors of events of violence or aggression against nurses in the workplace: A scoping review

High-Risk Symptom Cluster Groups for Work-Life Quality and Turnover Intention among Nurses

Violence in the daily work of healthcare professionals in an emergency care unit

Contact Info

Product

Resources

About