Background It is important to measure the public response to the COVID-19 pandemic. Twitter is an important data source for infodemiology studies involving public response monitoring. Objective The objective of this study is to examine COVID-19–related discussions, concerns, and sentiments using tweets posted by Twitter users. Methods We analyzed 4 million Twitter messages related to the COVID-19 pandemic using a list of 20 hashtags (eg, “coronavirus,” “COVID-19,” “quarantine”) from March 7 to April 21, 2020. We used a machine learning approach, Latent Dirichlet Allocation (LDA), to identify popular unigrams and bigrams, salient topics and themes, and sentiments in the collected tweets. Results Popular unigrams included “virus,” “lockdown,” and “quarantine.” Popular bigrams included “COVID-19,” “stay home,” “corona virus,” “social distancing,” and “new cases.” We identified 13 discussion topics and categorized them into 5 different themes: (1) public health measures to slow the spread of COVID-19, (2) social stigma associated with COVID-19, (3) COVID-19 news, cases, and deaths, (4) COVID-19 in the United States, and (5) COVID-19 in the rest of the world. Across all identified topics, the dominant sentiments for the spread of COVID-19 were anticipation that measures can be taken, followed by mixed feelings of trust, anger, and fear related to different topics. The public tweets revealed a significant feeling of fear when people discussed new COVID-19 cases and deaths compared to other topics. Conclusions This study showed that Twitter data and machine learning approaches can be leveraged for an infodemiology study, enabling research into evolving public discussions and sentiments during the COVID-19 pandemic. As the situation rapidly evolves, several topics are consistently dominant on Twitter, such as confirmed cases and death rates, preventive measures, health authorities and government policies, COVID-19 stigma, and negative psychological reactions (eg, fear). Real-time monitoring and assessment of Twitter discussions and concerns could provide useful data for public health emergency responses and planning. Pandemic-related fear, stigma, and mental health concerns are already evident and may continue to influence public trust when a second wave of COVID-19 occurs or there is a new surge of the current pandemic.
Many countries are taking strict quarantine policies to prevent the rapid spread of COVID-19 (Corona Virus Disease 2019) around the world, such as city lockdown. Cities in China and Italy were locked down in the early stage of the pandemic. The present study aims to examine and compare the impact of COVID-19 lockdown on individuals’ psychological states in China and Italy. We achieved the aim by (1) sampling Weibo users (geo-location = Wuhan, China) and Twitter users (geo-location = Lombardy, Italy); (2) fetching all the users’ published posts two weeks before and after the lockdown in each region (e.g., the lockdown date of Wuhan was 23 January 2020); (3) extracting the psycholinguistic features of these posts using the Simplified Chinese and Italian version of Language Inquiry and Word Count (LIWC) dictionary; and (4) conducting Wilcoxon tests to examine the changes in the psycholinguistic characteristics of the posts before and after the lockdown in Wuhan and Lombardy, respectively. Results showed that individuals focused more on “home”, and expressed a higher level of cognitive process after a lockdown in both Wuhan and Lombardy. Meanwhile, the level of stress decreased, and the attention to leisure increased in Lombardy after the lockdown. The attention to group, religion, and emotions became more prevalent in Wuhan after the lockdown. Findings provide decision-makers timely evidence on public reactions and the impacts on psychological states in the COVID-19 context, and have implications for evidence-based mental health interventions in two countries.
COVID‐19 (Corona Virus Disease 2019) has attacked many countries around world and caused profound impacts on public life. The outbreak of pandemic and other relevant factors are considered to cause emotion responses of residents. And the emotion responses of individuals are crucial for the execution of the prevention and control measures. By analyzing the linguistic features of posts on social media, this study aims to explore the change of public emotion responses during COVID‐19 in China. We sampled 22,423 Weibo users and collected their Weibo posts by provincial area each day from January 1st, 2020 to April 18th, 2020. Next, we extracted linguistic features from posts according to the emotion‐related dictionary. Based on important news and information released by the national and international organizations of public health, we divided the period from January 1st, 2020 to April 18th, 2020 into four stages (the initial period, the outbreak period, the stable period, and the prevention and control period). Then we gathered linguistic features by stage. After that, ANOVA was performed to examine the differences among these four stages. The results showed that the frequencies of 11 word categories showed significant differences among four stages, including fear, disappointment, guilt, missing, anger, panic, blessing, faith, love, praise, and surprise. The uses of several negative emotion words, such as fear, disappointment, guilt, and anger, increased saliently in the outbreak period compared with the initial period. Besides, panic words decreased significantly in the prevention and control period compared with the outbreak period. However, missing words were used more in the prevention and control period than other three periods. Moreover, people expressed more faith words and less love words in the outbreak period than the initial periods. Besides, people used more blessing words in the outbreak period compared with the stable period and prevention and control period. And praise words were used more in the outbreak period and the stable period compared with the initial period. The frequency of surprise words was significantly low only in the initial period. This study contributed to the understanding of public emotion responses during COVID‐19, and had implications for the evidence‐based execution of prevention and control measures.
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