Collaboration in the supply chain is involved in studies that suggest the relationship between companies in search of mutual benefits and maintenance of a strategic partner to improve the operational performance of organizations. The collaborative practices defined in the literature refer to a collaborative culture, joint planning, joint problem solving, and sharing of resources and information. From this perspective, this article aims to evaluate the influence of collaboration in the supply chain on the operational performance of the medium and large industries of the Textile and Metal-mechanic segment of the Vale do Itajaí (SC). Through questionnaires applied in the supply area in a universe of 109 industries, it was possible to collect data from 66 companies. It was found that joint planning and collaborative culture are collaborative practices that influence operational performance. Regarding the performance factors, flexibility was shown as an absent attribute in the industries: after the analysis of the moderating effect by segment, it was concluded that flexibility was not present only in the Metal-mechanic sector. It was also tried to diagnose the influence of the collaboration practices by industrial segment: in the Textile sector the influence of the joint resolution of problems was revealed and, in the Metal-mechanic sector the joint planning as a variable of impact on the operational performance was highlighted.
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