Consumers often learn from others through a social learning process (e.g. electronic word of mouth) before making decisions. From the e-business perspective, online reviews have changed how people select products and services, and no doubt it is the same in the e-health sector. In this study, we examine online reviews of patients and health consumers for their doctors in an online health consultation platform in China. We combine machine learning and qualitative techniques to derive the themes of online reviews and the factors leading to positive and negative reviews. Our analysis demonstrates that service levels of hospitals, doctors' communication skills and their professional skills influence the sentiment of reviews. Our findings offer important insights into theories and practice for studying online reviews in the healthcare context.
Although transfer learning is proven to be effective in computer vision and natural language processing applications, it is rarely investigated in forecasting financial time series. Majority of existing works on transfer learning are based on single-source transfer learning due to the availability of openaccess large-scale datasets. However, in financial domain, the lengths of individual time series are relatively short and singlesource transfer learning models are less effective. Therefore, in this paper, we investigate multi-source deep transfer learning for financial time series. We propose two multi-source transfer learning methods namely Weighted Average Ensemble for Transfer Learning (WAETL) and Tree-structured Parzen Estimator Ensemble Selection (TPEES). The effectiveness of our approach is evaluated on financial time series extracted from stock markets. Experiment results reveal that TPEES outperforms other baseline methods on majority of multi-source transfer tasks.
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