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The rapid development of smart technologies and data analytics empowers most industries to evolve their systems and introduce innovative applications. Consequently, smart metering technology, an internet of things-based application service, is diffusing rapidly in the energy sector. Regardless of its associated benefits, smart meters continue to struggle from consumers’ acceptance. To promote smart meters’ successful deployment, research is needed to better understand consumers’ acceptance of smart metering. Motivated by these concerns, a smart meter acceptance model is developed to evaluate the moderation role of experience and personal innovativeness factors among residential consumers. A cross-sectional research design was used in this study. Data were collected using a self-administrated questionnaire from 318 smart meters consumers who have had experience in using it. Hypothetical relationships were assessed and validated using partial least squares structural equation modelling. The empirical findings exert the moderating role of experience and personal innovativeness of smart meter acceptance that achieved an acceptable fit with the data, and specifically, five out of nine hypotheses were supported.

Today's increasing demand for electricity requires solutions that better align with energy demand and supply. Innovative technological solutions such as smart metering applications are gaining popularity among electricity providers. Despite numerous benefits, smart meters, a part of the technology on the Internet of Things (IoT), continue to struggle for widespread consumer acceptance due to limited knowledge on electricity savings and environmental awareness. These factors were examined in isolation and have not been theoretically incorporated or examined. Hence, this study investigates the factors that influence residential consumers' acceptance of smart meters by integrating electricity-saving knowledge and environmental awareness with the second generation of ''unified theory of acceptance and use of technology'' (UTAUT2). The literature revealed an important link between users' behavioural intention and users' use behaviour. Well-established theories of acceptance like ''technology acceptance model'' (TAM) and UTAUT, incorporate the behavioural intention variable in the nomological network of technology adoption determinants. This study highlighted the impact of users' behavioural intention on users' use behaviour, which was not examined previously by any of the smart meter acceptance models. The data were collected from 318 consumers of residential smart meters in Putrajaya and Malacca, the cities in Malaysia, and were statistically tested using SME-PLS The study confirms that adding electricity-saving knowledge and environmental awareness to the UTAUT2 leads to a significant increase in the explained variance in consumer acceptance of smart meter.

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Mobile health (mHealth) apps have great potential to improve health outcomes. Given that mHealth apps have become ubiquitous, there is limited focus on their abandonment. Data concerning crucial metrics, including reasons for adoption and discontinued use, are limited. This study aims to gain broad insights into utilization of mHealth and game-like features promoting user engagement. We conducted a cross-sectional survey of 209 mHealth users worldwide. The 17-item survey assessed sociodemographics, as well as the key motivators for mHealth uptake and discontinued use. Our findings show that sports and fitness activity tracking were the most common categories of health apps, with most users engaging with them at least several times a week. Interestingly, the most downloaded mHealth apps among younger adults include MyFitnessPal, Fitbit, Nike Run Club, and Samsung Health. Critical drivers of abandonment of mHealth apps were amotivation, loss of interest, and experimenting with different apps to identify the most suitable tool. Additionally, the financial cost of mHealth apps is crucial, with most participants advocating for free or more affordable apps. The study findings suggest that while many individuals utilize mHealth, several factors drive their abandonment. Moreover, data indicate that mHealth developers need to consider gamification strategies to sustain user commitment, as well as psychological variables, such as intrinsic motivation.