The aim of this paper is to identify the basic elements that must be taken into account when constituting the complete process of crisis management in an organisation. This study explains the following: the identification of the basic elements; the sequence of the basic elements' relationships in the creation of crisis management; the reason for their importance in this process; terms; and the person/team responsible for their determination. The identification of the elements is based on a mind map. The logic progress of each action is presented in the network. Detailed graphical and tabular representations of the verbal accompaniment have been used to highlight the diversity of the activities and skills required when creating crisis management in an organisation. Thus, the elements presented and their relationships are a tool for managers. Their practical usefulness has been confirmed in several applications in different organisations.
Sustainable development is influenced by the activities of both large businesses and small-and medium-sized businesses. The aim of this article is to identify the attitude of small businesses to sustainable development. The article presents the results of empirical research among managers of small businesses in the Czech Republic. A multicriteria decision-making method (analytic hierarchy process) was used for the evaluation of relationship of these managers to sustainable development. A benefits, opportunities, costs and risks approach was applied for the structuring of the elements. The significance of the individual elements has been detected using Saaty's method. Three alternatives were formulated about the benefits to be a business that is interested in sustainability development. It was identified that the alternative, 'it is advantageous to be business interesting in sustainability development' is the most preferred. On the other hand, it was also identified, that managers will be responsible for sustainability development and their attitude must bring them benefits. This article contributes to the fulfilment of the research gap in the field of research related to small businesses and their surroundings. Identified impacts can be used for practical creation of conditions which would further encourage small businesses to take a proactive approach to sustainability development. JEL CODESc10; m10; m21; Q01 ARTICLE HISTORY
Employee engagement has a major impact on both, staff performance and overall organisation performance. Factors affecting the level of engagement vary depending on the age of the workers. These differences should be recognised by the organisation and taken into account when increasing workers' engagement. Aim of this article is to introduce a new way how to evaluate the importance of employees' engagement factors including also generation Y and provide the results of practical implementation of pilot research. The methods used to fulfil the aim were the modification and addition of already existing engagement model, which, however, does not reflect the differences of young employees on the labour market, and also Saaty's method of determining weights. To fulfil the objectives, the authors have executed a survey by using the written questionnaire on a sample size of 664 respondents. Main outputs of the article include proposal of adjusted engagement model, questionnaire used to evaluate the importance of engagement's factors and pilot practical application of evaluating the engagement's factors of employees in a selected company.
This competency model of a crisis manager has been developed based on cooperation with managers and experts in the field of crisis management. The brainwriting method was used to generate an overview of the competencies expected of a crisis manager. Using a mind map three basic groups of competencies were developed. The participants used Saaty's method to determine the significance of individual competencies. The different attributes of individual competencies according to the level of their development were established. Finally all individual competencies were assigned a target value which indicates the expected level of competence for the position of a crisis manager. The model of competencies is a practical tool for the establishment of crisis management system in a company.
This paper presents some results of research carried out in 2011. The research was focused on the relationship of small organizations to crisis prevention. The purpose is to find out the attitude of small organizations to crises from strategic point of view in order to ensure not only their survival but also their competiveness. The goal is to identify what strategies, if any, small organizations use for crises prevention.The factor analysis identified two crisis prevention strategies. One strategy is focused on creating and updating a crisis plan and crisis team. The other is based on appropriate behaviour to employees and surroundings so that the organization builds up their loyalty. Preparation for crises is mostly complicated by the financing gap which could be expected in small organizations and managers also declared they were too busy to deal with crisis prevention. Based on the statistically processed data obtained from empirical research the author came to the conclusion that, although many small organizations know their weaknesses and external threats and try to take precautionary measures, the preparation for a potential crisis has still not become a normal part of managerial work and it is not appreciated as a feature of competitiveness. Statistical tools of correlation analysis and factor analysis were used in the research.
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