This study aimed to identify key factors that have an influence on learners’ satisfaction with the e-learning system at the University of Dar es Salaam, Tanzania, using a modified, updated DeLone and McLean (D&M) (2003) model. The research model was tested against regression analysis using a sample of 153 enrolled students. The study found that system quality, instructor quality, and service quality had a significant positive effect on learners’ satisfaction, with service quality being the strongest predictor. However, course quality was found to have no significant effect on learners’ satisfaction with the e-learning system. The findings from this study will help institutions that are planning or implementing e-learning systems to enhance learners’ satisfaction and, consequently, increase systems success. The implications of these findings are discussed.

Higher education in Tanzania like in many other Sub-Saharan countries suffers from unavailability of quality teaching and learning resources due to lack of tradition, competence, and experience to develop such resources. Nevertheless, there are thousands of open educational resources (OER) freely available in the public domain that can potentially improve the quality of existing resources or help to develop new courses. The uptake and reuse of these resources in higher learning institutions (HLIs) in Tanzania has been very low. The study applied the unified theory of acceptance and use of technology (UTAUT) model to elicit instructors' intention to adopt and use OER in teaching. The paper also investigated challenges that hinder instructors to adopt and use OER. A sample of 104 instructors selected randomly from five HLIs was collected and tested against the research model using regression analysis. The study found effort expectancy had significant positive effect on instructors' intention to use OER while performance expectancy, facilitating conditions, and social influence did not have significant effect. Challenges that were found to hinder instructors to adopt and use OER are discussed. The findings of this study will help those who are involved in OER implementation to find strategies that will maximize OER adoption and usage in higher education in Tanzania.

<p>The past few years have seen increasingly rapid development and use of open educational resources (OER) in higher education institutions (HEIs) in developing countries. These resources are believed to be able to widen access, reduce the costs, and improve the quality of education. However, there exist several challenges that hinder the adoption and use of these resources. The majority of challenges mentioned in the literature do not have empirically grounded evidence and they assume Sub-Saharan countries face similar challenges. Nonetheless, despite commonalities that exist amongst these countries, there also exists considerable diversity, and they face different challenges. Accordingly, this study investigated the perceived barriers to the use of OER in 11 HEIs in Tanzania. The empirical data was generated through semi-structured interviews with a random sample of 92 instructors as well as a review of important documents. Findings revealed that lack of access to computers and the Internet, low Internet bandwidth, absence of policies, and lack of skills to create and/or use OER are the main barriers to the use of OER in HEIs in Tanzania. Contrary to findings elsewhere in Africa, the study revealed that lack of trust in others’ resources, lack of interest in creating and/or using OER, and lack of time to find suitable materials were not considered to be barriers. These findings provide a new understanding of the barriers to the use of OER in HEIs and should therefore assist those who are involved in OER implementation to find mitigating strategies that will maximize their usage.</p>

In recent years, there has been an increasing adoption of various Learning Management Systems (LMS) in higher education in Sub‐Saharan countries. Despite the perceived benefits of these systems to leverage challenges facing education sector in the region, studies show that the majority of them tend to fail; partially or totally. This paper presents a model for evaluating LMS deployed in Higher Education Institutions in Sub‐Saharan countries through adopting and extending the updated DeLone and McLean information system success model. The proposed model and the instrument have been validated through a survey of 200 students enrolled in various courses offered via Moodle LMS at University of Dar es Salaam, Tanzania. The findings of this study will help those who are involved in the implementation of LMS in higher education in Sub‐Saharan countries to evaluate their existing systems and/or to prepare corrective measures and strategies to avoid future LMS failures.