PurposeIdentify the drivers of social innovation (SI) that bring together the main management tools and approaches associated with the creation of SI in social enterprises (SEs).Design/methodology/approachA systematic review was developed in the Web of Science, Scopus and EBSCO databases, using the keywords: social innovation, social enterprise and management. After analysis of quality and application of inclusion and exclusion criteria, 54 articles were selected for full analysis.FindingsSI process was systemised into four steps: mapping and development, consolidation, scaling up and evaluation. The drivers of SI were mapped and classified into three main factors: contextual, organisational and managerial.Practical implicationsIn organisational factors, business model was emphasised, as well as partnerships, participatory culture and intrapreneurship, adequate levels of bricolage and continuous learning. The management factors included the characteristics of the entrepreneur/innovator and managerial practices, where those that facilitate teamwork and the participation of all involved are best suited. In contextual factors, the highlight was the need for support from policy makers; community participation and demand for innovations that consider local context and usability.Originality/valueThis study connects previously scattered knowledge in a generic model of SI, highlighting routines and processes used, and provides a starting point for innovators and social entrepreneurs in the complex, uncertain and often unknown process of SI. Additionally, several research gaps were identified to be addressed by future research in the context of SI management.
174 | P á g i n a RESUMO O Sistema de Registro de Preços (SRP) tem sido amplamente utilizado pelos órgãos públicos no planejamento de suas compras. Contudo, um dos grandes desafios em sua utilização é evitar a superestimação dos quantitativos registrados, isto é, adequá-los às reais demandas do órgão. No intuito de tornar as demandas do SRP mais próximas da realidade, o IFTM promoveu uma inovação em seu processo de planejamento de compras a partir de 2013, tornando-o participativo. Essa pesquisa teve por objetivo avaliar a inovação implementada por meio da análise dos resultados da efetivação das demandas dos registros de preços, a fim de verificar se estes refletiram a demanda real. Para isto, realizou-se um levantamento de todos os itens do planejamento participativo no período de 2013 a 2016, comparando os quantitativos registrados com os efetivamente adquiridos, por meio do indicador GARPgrau de aproximação entre o real e o planejado. Os dados foram submetidos ao teste de duas amostras de Kolmogorov-Smirnov e à escala GARP. Constatou-se que o planejamento participativo não atingiu o objetivo de aproximar as demandas do SRP às reais necessidades do órgão. Como propostas de melhoria, sugeriu-se: adoção do índice do período anterior como subsídio para planejamento de quantitativos; conciliação dos valores licitados com o orçamento; capacitação dos servidores envolvidos; ações de monitoramento e controle e revisão da política de uso do SRP. Palavras-chave: Compras Públicas. ABSTRACTThe System of Price Record (SRP) has been widely used by the public organisations when planning their procurement. However, one of the greatest challenges in its usage is to avoid an overestimation of the quantity registered, that is, adequate them to the real demands of the public organisation. In order to make the SRP demands closer to reality, the IFTM promoted an innovation in its process of purchase planning in 2013, making it participative. This research aimed to assess the implemented innovation by analysing the outcomes of the implementation of the price register demands, in order to verify is these registers reflected the real demand. In order to do this, a survey of all the participatory planning items was carried out in the period from 2013 to 2016, comparing the recorded amounts with those actually acquired using the index GARP -approximation degree between the real and the planned. The data were submitted by two samples test of Kolmogorov-Smirnov and the GARP scale. It was verified that the participative planning did not reach the aim of bringing closer the SRP demands to the real necessities of the public organisation. As a proposal for improvement, it was suggested: adoption of an index from the previous period as a subsidey to the quantity planning; conciliation of the planned amounts with the budget; qualification of the involved professionals; monitoring and control of activities and finally, review of the of SRP usage policy.
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