Current state-of-the-art neural dialogue models learn from human conversations following the data-driven paradigm. As such, a reliable training corpus is the crux of building a robust and well-behaved dialogue model. However, due to the open-ended nature of human conversations, the quality of user-generated training data varies greatly, and effective training samples are typically insufficient while noisy samples frequently appear. This impedes the learning of those data-driven neural dialogue models. Therefore, effective dialogue learning requires not only more reliable learning samples, but also fewer noisy samples. In this paper, we propose a data manipulation framework to proactively reshape the data distribution towards reliable samples by augmenting and highlighting effective learning samples as well as reducing the effect of inefficient samples simultaneously. In particular, the data manipulation model selectively augments the training samples and assigns an importance weight to each instance to reform the training data. Note that, the proposed data manipulation framework is fully data-driven and learnable. It not only manipulates training samples to optimize the dialogue generation model, but also learns to increase its manipulation skills through gradient descent with validation samples. Extensive experiments show that our framework can improve the dialogue generation performance with respect to various automatic evaluation metrics and human judgments. * Work done at Data Science Lab, JD.com. ine ffic ien t co nv er sa tio ns augmentation reweighting eff ec tiv e co nv er sa tio ns au gm en te d eff ec tiv e co nv er sa tio ns

As the heart of a search engine, the ranking system plays a crucial role in satisfying users' information demands. More recently, neural rankers fine-tuned from pre-trained language models (PLMs) establish state-of-the-art ranking effectiveness. However, it is nontrivial to directly apply these PLM-based rankers to the large-scale web search system due to the following challenging issues: (1) the prohibitively expensive computations of massive neural PLMs, especially for long texts in the web-document, prohibit their deployments in an online ranking system that demands extremely low latency; (2) the discrepancy between existing ranking-agnostic pre-training objectives and the ad-hoc retrieval scenarios that demand comprehensive relevance modeling is another main barrier for improving the online ranking system; (3) a real-world search engine typically involves a committee of ranking components, and thus the compatibility of the individually fine-tuned ranking model is critical for a cooperative ranking system.In this work, we contribute a series of successfully applied techniques in tackling these exposed issues when deploying the stateof-the-art Chinese pre-trained language model, i.e., ERNIE, in the online search engine system. We first articulate a novel practice to cost-efficiently summarize the web document and contextualize the resultant summary content with the query using a cheap yet powerful Pyramid-ERNIE architecture. Then we endow an innovative paradigm to finely exploit the large-scale noisy and biased post-click behavioral data for relevance-oriented pre-training. We also propose a human-anchored fine-tuning strategy tailored for the online ranking system, aiming to stabilize the ranking signals across various online components. Extensive offline and online experimental results show that the proposed techniques significantly boost the search engine's performance.

Current state-of-the-art neural dialogue systems are mainly data-driven and are trained on human-generated responses. However, due to the subjectivity and open-ended nature of human conversations, the complexity of training dialogues varies greatly. The noise and uneven complexity of query-response pairs impede the learning efficiency and effects of the neural dialogue generation models. What is more, so far, there are no unified dialogue complexity measurements, and the dialogue complexity embodies multiple aspects of attributes—specificity, repetitiveness, relevance, etc. Inspired by human behaviors of learning to converse, where children learn from easy dialogues to complex ones and dynamically adjust their learning progress, in this paper, we first analyze five dialogue attributes to measure the dialogue complexity in multiple perspectives on three publicly available corpora. Then, we propose an adaptive multi-curricula learning framework to schedule a committee of the organized curricula. The framework is established upon the reinforcement learning paradigm, which automatically chooses different curricula at the evolving learning process according to the learning status of the neural dialogue generation model. Extensive experiments conducted on five state-of-the-art models demonstrate its learning efficiency and effectiveness with respect to 13 automatic evaluation metrics and human judgments.

Neural dialogue response generation has gained much popularity in recent years. Maximum Likelihood Estimation (MLE) objective is widely adopted in existing dialogue model learning. However, models trained with MLE objective function are plagued by the lowdiversity issue when it comes to the opendomain conversational setting. Inspired by the observation that humans not only learn from the positive signals but also benefit from correcting behaviors of undesirable actions, in this work, we introduce contrastive learning into dialogue generation, where the model explicitly perceives the difference between the well-chosen positive and negative utterances. Specifically, we employ a pretrained baseline model as a reference. During contrastive learning, the target dialogue model is trained to give higher conditional probabilities for the positive samples, and lower conditional probabilities for those negative samples, compared to the reference model. To manage the multimapping relations prevalent in human conversation, we augment contrastive dialogue learning with group-wise dual sampling. Extensive experimental results show that the proposed group-wise contrastive learning framework is suited for training a wide range of neural dialogue generation models with very favorable performance over the baseline training approaches.

Neural dialogue response generation has gained much popularity in recent years. Maximum Likelihood Estimation (MLE) objective is widely adopted in existing dialogue model learning. However, models trained with MLE objective function are plagued by the lowdiversity issue when it comes to the opendomain conversational setting. Inspired by the observation that humans not only learn from the positive signals but also benefit from correcting behaviors of undesirable actions, in this work, we introduce contrastive learning into dialogue generation, where the model explicitly perceives the difference between the well-chosen positive and negative utterances. Specifically, we employ a pretrained baseline model as a reference. During contrastive learning, the target dialogue model is trained to give higher conditional probabilities for the positive samples, and lower conditional probabilities for those negative samples, compared to the reference model. To manage the multimapping relations prevailed in human conversation, we augment contrastive dialogue learning with group-wise dual sampling. Extensive experimental results show that the proposed group-wise contrastive learning framework is suited for training a wide range of neural dialogue generation models with very favorable performance over the baseline training approaches.