No abstract

The aim of this study was to investigate the relationships between exposure to behaviors identified as workplace bullying and self-report measurements of psychological and psychosomatic health complaints. Secondly, we investigated whether these relationships were mediated by the state negative affectivity of the victim. Thirdly, we investigated the extent to which generalized self-efficacy moderated the relationships between exposure to bullying behaviors and health complaints. Two hundred and twenty-four white- and blue-collar employees from a Danish manufacturing company participated in the study. Exposure to bullying behaviors was associated with an increase in psychological health complaints, increased levels of psychosomatic complaints and an elevated level of state negative affectivity. Whereas bullying by itself accounted for 27% of the variance in psychological health complaints and 10% of the variance in psychosomatic complaints, the results pointed to state negative affectivity as a partial mediator of the relationships between exposure to bullying behaviors and both measures of self-reported health. Though not directly related to reported exposure to bullying behaviors, generalized self-efficacy seemed to act as a moderator of the relationship between exposure to bullying behaviors and psychological health complaints.

It is frequently assumed that a poor psychosocial working environment will create conditions that encourage bullying. However, few studies have examined this assumption while comparing work environment ratings of bullied and non-bullied employees who work in the same organization and/or department. The objectives of this study were therefore, first, to investigate relationships between bullying and other psychosocial work environment factors within a particular organizational setting and, second, to investigate if bullied employees reported higher levels of stress than non-bullied employees. A total of 186 blue-collar employees from a Danish manufacturing company participated in the study (response rate of 93%). Results showed significant differences in bullied and non-bullied employees' ratings of psychosocial factors such as job control, management style, role clarity, social climate, social contact and work centrality. In order to investigate assumptions that a poor psychosocial work environment creates conditions that encourage bullying, a number of analyses compared the company's manufacturing departments with either high, medium or low levels of bullying. Results showed significant departmental differences. Yet, when bullied employees were removed from the statistical analyses, with regard to the perceived psychosocial environment these same departments could be differentiated only on the basis of rated job demands and management style. The results therefore bring into question the assumption that a generally poor work environment contributes to bullying. None the less, they do suggest that management style may directly or indirectly have contributed to a higher level of bullying. Also, bullied employees reported significantly more symptoms of psychological stress and mental fatigue than non-bullied employees.

The relationships between exposure to violence at work, sense of coherence, and stress reactions were analysed in a large sample of the Danish workforce. The results showed that employees subjected to violence have a weaker sense of coherence than the rest of the respondents. Sense of coherence acted as a mediator and not as a moderator of relationships between exposure to violence and psychological, psychosomatic and cognitive stress reactions. The stability of the sense of coherence construct is discussed. With respect to the relation between sense of coherence and violence, preventative measures at the individual and organizational level are suggested.

No abstract