Purpose – The purpose of this paper is to understand the characteristics of intellectual capital (IC) in Mexican small and medium enterprises (SMEs). Due to the shift from traditional factors of production to knowledge-based economy, an understanding of the role of IC has become crucial for SMEs to develop a competitive advantage. Design/methodology/approach – This study takes an in depth look at the three components of IC: human, organizational, and external capital. In order to do so, a quantitative study on 445 SMEs was conducted based on data collected through an online survey. A structural equation model is proposed that is a fit with the reality of Mexican SMEs. Regional differences are highlighted by means of multigroup analysis. Findings – The results suggest that the features of human and organizational capital are consistent with previous studies on SMEs in emerging economies. However, external capital shows some distinctive characteristics unique to Mexican context. Practical implications – Implications for managers and policymakers are discussed, whereby an adaptation of programs and policies are required to fit the Mexican context at the national and regional levels. Originality/value – To the best of the authors knowledge, this is the first study that observes the components of IC in Mexican SMEs.
<p>This paper combines the resource-based and dynamic capabilities views to examine intellectual capital in Mexican small and medium enterprises (SMEs) and its relation to competitive advantage. Following an exploratory approach, this paper relies on face-to-face interviews with managers to take an in-depth look at the three components of intellectual capital: human, organizational, and relational capital. Further, a SME typology is proposed and the examined companies are categorized accordingly. Dynamic SMEs have instituted internal and external processes to respond rapidly to change, allowing them to sense opportunities and threats and subsequently benefiting from competitive advantages. This analysis can help both managers and policymakers put appropriate programs in place to encourage SME development and growth by identifying the impact of intellectual capital. The generalizability of the results is limited by the small sample size and the focus on one geographic region in Mexico. This study contributes to the limited literature on intellectual capital in SMEs in emerging markets. Moreover, very few papers have analyzed intellectual capital from the perspective of the dynamic capabilities view.</p>
This paper investigates the relationship between organizational climate drivers and whistleblowing intention through a cross-sectional study in Selçuk University in Turkey. Contrary to our expectations, the findings do not fully support the existing literature and the hypotheses underpinning this research. While the work environment in faculties and institutes of Selçuk University seems to portray an overall positive organizational climate, lecturers, researchers, and research assistants have expressed a deep reluctance in the likelihood to sound the alarm in case they witness wrongdoings and malpractices committed by their supervisors and fellow colleagues. The investigation reveals that some organizational climate drivers such as organizational justice, morale, leader credibility and mobbing are consistently associated with informal whistleblowing intention while only individual autonomy is bound with formal whistleblowing intention. Nevertheless, the outputs highlight individual autonomy and morale to have negative impact on whistleblowing intention which is opposite to our expectation. Furthermore, the findings do not support the assumption relating to the mediating role of trust and safety climate in the relationship between organizational climate drivers and whistleblowing intention.
Governments are providing their citizens with more and more electronic services. However, little is known about how e-government services are appropriated in outlying regions. In this paper, we analyze the needs and barriers to e-government through the lenses of managers in these regions. To this end, an exploratory research is undertaken in four outlying regions of Quebec, Canada. The focus is on the adoption of e-government services through a "bottom-up" approach. We describe how these services are perceived by public and parapublic organizations in order to offer solutions designed for outlying regions. In general, when designing online services, a range of social, economic, and demographic factors need to be taken into account. Theoretical and practical implications are discussed.
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