IBM Research undertook a challenge to build a computer system that could compete at the human champion level in real time on the American TV Quiz show, Jeopardy! The extent of the challenge includes fielding a real-time automatic contestant on the show, not merely a laboratory exercise. The Jeopardy! Challenge helped us address requirements that led to the design of the DeepQA architecture and the implementation of Watson. After 3 years of intense research and development by a core team of about 20 researches, Watson is performing at human expert-levels in terms of precision, confidence and speed at the Jeopardy! Quiz show. Our results strongly suggest that DeepQA is an effective and extensible architecture that may be used as a foundation for combining, deploying, evaluating and advancing a wide range of algorithmic techniques to rapidly advance the field of QA.
IBM Research has over 200 people working on Unstructured Information Management (UIM) technologies with a strong focus on Natural Language Processing (NLP). These researchers are engaged in activities ranging from natural language dialog, information retrieval, topic-tracking, named-entity detection, document classification and machine translation to bioinformatics and open-domain question answering. An analysis of these activities strongly suggested that improving the organization's ability to quickly discover each other's results and rapidly combine different technologies and approaches would accelerate scientific advance. Furthermore, the ability to reuse and combine results through a common architecture and a robust software framework would accelerate the transfer of research results in NLP into IBM's product platforms. Market analyses indicating a growing need to process unstructured information, specifically multilingual, natural language text, coupled with IBM Research's investment in NLP, led to the development of middleware architecture for processing unstructured information dubbed UIMA. At the heart of UIMA are powerful search capabilities and a data-driven framework for the development, composition and distributed deployment of analysis engines. In this paper we give a general introduction to UIMA focusing on the design points of its analysis engine architecture and we discuss how UIMA is helping to accelerate research and technology transfer.
Access to a large amount of knowledge is critical for success at answering open-domain questions for DeepQA systems such as IBM Watsoni. Formal representation of knowledge has the advantage of being easy to reason with, but acquisition of structured knowledge in open domains from unstructured data is often difficult and expensive. Our central hypothesis is that shallow syntactic knowledge and its implied semantics can be easily acquired and can be used in many areas of a question-answering system. We take a two-stage approach to extract the syntactic knowledge and implied semantics. First, shallow knowledge from large collections of documents is automatically extracted. Second, additional semantics are inferred from aggregate statistics of the automatically extracted shallow knowledge. In this paper, we describe in detail what kind of shallow knowledge is extracted, how it is automatically done from a large corpus, and how additional semantics are inferred from aggregate statistics. We also briefly discuss the various ways extracted knowledge is used throughout the IBM DeepQA system.
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