The role of the practice manager has probably been somewhat evolutionary, primarily due to the growing administrative demands placed upon general practitioners.
Highlights in Update 88 Section 3. Contracts and finance Welcome to the May update of the Handbook of Practice Management. 1 April 2013 marked the end of the NHS as we knew it and the beginning of the new order following the implementation of the Health and Social Care Act. This Act brought in the most radical reform of the NHS since it was founded in 1948. Many Clinical Commissioning Groups were 'authorised' and hold major purse strings. Local authorities have new responsibilities and funding for public health, and will take a greater role in improving health and reducing health inequalities. The establishment of Health and Well Being Boards hosted by local authorities bring together the NHS, public health, adult social care and children's services, including elected representatives and Local Healthwatch, to plan how best to meet the needs of their local population and tackle local inequalities in health. These are just three of our many changes which will have a major impact on the NHS, GP practices and the care of patients.
Happy new year to all the readers of HOPM. The focus of this update is on Information Management (Chapter 12). We have updated sections on the Electronic Prescription Service (EPS), Paperless Accreditation, Summary Care Record and use of Information Technology (IT) in the administrative aspects of practice management.
Welcome to update 94. Basic effective management skills are often taken for granted and over recent years the opportunities for practice managers and GPs to develop management skills have become limited. That's why we have spent time updating Section 7 (Basic Management Techniques). The chapter gives an introduction to management skills and what we hope is a range of useful techniques and suggestions. We hope you find it informative and helpful in the work place.
This update concentrates on Chapter 2, the Primary Health Care Team. The authours felt it was timely to update this chapter for two main reasons.Firstly, with the CQC inspection regime in full swing, early evidence suggests that areas leading to problems for practices are the essential outcomes concerning our staff. This specifically includes, requirements relating to works, staffing and supporting workers. This chapter should answer questions around competencies required, mandatory training and continuing professional development.Secondly, it is important to note that in the tight financial landscape that General Practice finds itself in and which will continue over the coming years, that staff costs account for around two thirds of all practice expenditure. Hence maximizing the output from the staff you have is important and reviewing your staff numbers and mix to see if they match the needs of the practice and your population. This may mean looking at the skill mix and workforce planning. Hopefully this chapter and others in HOPM will give food for thought.Wishing all our readers the best.
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