If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -Human resources information systems (HRIS) are becoming increasingly important in helping modern organizations manage their human assets effectively. Yet, HRIS adoption remains an under-researched phenomenon. The purpose of this paper to isolate the factors that influence the organizational adoption of HRIS in public sector organizations. Design/methodology/approach -Adopting the technology-organization-environment model as an analytical framework, the paper draws on qualitative evidence from 16 interviews across 11 Australian public sector organizations. Findings -The authors find that champions in public sector organizations should demonstrate HRIS benefits before their adoption can succeed. With standardization trends adopted by HRIS vendors, complete organizational fit between adopted HRIS and business processes may be elusive for adopters suggesting that post-adoption vendor support must be negotiated if costly customizations are to be minimized. In addition to various organizational factors, including management commitment and human capability, the authors also find that broader environmental factors including regulatory compliance can have a deep impact on the success of HRIS adoption by creating urgency in adoption intentions. Originality/value -There is paucity of research concerning HRIS adoption in the public sector which presents unique challenges due to its idiosyncrasies. This paper contributes to the existing body knowledge by investigating the role of technological, organizational, and environmental factors and their interactions. It provides an improved understanding of the challenges related to HRIS adoption in public sector organizations.
PurposeThe purpose of this paper is to investigate the behaviour response of computer users when either phishing e‐mails or genuine e‐mails arrive in their inbox. The paper describes how this research was conducted and presents and discusses the findings.Design/methodology/approachThis study was a scenario‐based role‐play experiment that involved the development of a web‐based questionnaire that was only accessible by invited participants when they attended a one‐hour, facilitated session in a computer laboratory.FindingsThe findings indicate that overall, genuine e‐mails were managed better than phishing e‐mails. However, informed participants managed phishing e‐mails better than not‐informed participants. Other findings show how familiarity with computers, cognitive impulsivity and personality traits affect behavioural responses to both types of e‐mail.Research limitations/implicationsThis study does not claim to evaluate actual susceptibility to phishing emails. The subjects were University students and therefore the conclusions are not necessarily representative of the general population of e‐mail users.Practical implicationsThe outcomes of this research would assist management in their endeavours to improve computer user behaviour and, as a result, help to mitigate risks to their organisational information systems.Originality/valueThe literature review indicates that this paper addresses a genuine gap in the research.
Using a role play scenario experiment, 117 participants were asked to manage 50 emails. To test whether the knowledge that participants are undertaking a phishing study impacts on their decisions, only half of the participants were informed that the study was assessing the ability to identify phishing emails. Results indicated that the participants who were informed that they were undertaking a phishing study were significantly better at correctly managing phishing emails and took longer to make decisions. This was not caused by a bias towards judging an email as a phishing attack, but instead, an increase in the ability to discriminate between phishing and real emails. Interestingly, participants who had formal training in information systems performed more poorly overall. Our results have implications for the interpretation of previous phishing studies, the design of future studies and for training and education campaigns, as it suggests that when people are primed about phishing risks, they adopt a more diligent screening approach to emails.
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