Improving users' quality of experience (QoE) is crucial for sustaining the advertisement and subscription based revenue models that enable the growth of Internet video. Despite the rich literature on video and QoE measurement, our understanding of Internet video QoE is limited because of the shift from traditional methods of measuring video quality (e.g., Peak Signal-to-Noise Ratio) and user experience (e.g., opinion scores). These have been replaced by new quality metrics (e.g., rate of buffering, bitrate) and new engagement-centric measures of user experience (e.g., viewing time and number of visits). The goal of this paper is to develop a predictive model of Internet video QoE. To this end, we identify two key requirements for the QoE model: (1) it has to be tied in to observable user engagement and (2) it should be actionable to guide practical system design decisions. Achieving this goal is challenging because the quality metrics are interdependent, they have complex and counter-intuitive relationships to engagement measures, and there are many external factors that confound the relationship between quality and engagement (e.g., type of video, user connectivity). To address these challenges, we present a data-driven approach to model the metric interdependencies and their complex relationships to engagement, and propose a systematic framework to identify and account for the confounding factors. We show that a delivery infrastructure that uses our proposed model to choose CDN and bitrates can achieve more than 20% improvement in overall user engagement compared to strawman approaches.
An imminent challenge that content providers, CDNs, thirdparty analytics and optimization services, and video player designers in the Internet video ecosystem face is the lack of a single "gold standard" to evaluate different competing solutions. Existing techniques that describe the quality of the encoded signal or controlled studies to measure opinion scores do not translate directly into user experience at scale. Recent work shows that measurable performance metrics such as buffering, startup time, bitrate, and number of bitrate switches impact user experience. However, converting these observations into a quantitative quality-of-experience metric turns out to be challenging since these metrics are interrelated in complex and sometimes counter-intuitive ways, and their relationship to user experience can be unpredictable. To further complicate things, many confounding factors are introduced by the nature of the content itself (e.g., user interest, genre). We believe that the issue of interdependency can be addressed by casting this as a machine learning problem to build a suitable predictive model from empirical observations. We also show that setting up the problem based on domain-specific and measurement-driven insights can minimize the impact of the various confounding factors to improve the prediction performance.
Recent studies have shown that web browsing is one of the most prominent cellular applications. It is therefore important for cellular network operators to understand how radio network characteristics (such as signal strength, handovers, load, etc.) influence users' web browsing Quality-of-Experience (web QoE). Understanding the relationship between web QoE and network characteristics is a pre-requisite for cellular network operators to detect when and where degraded network conditions actually impact web QoE. Unfortunately, cellular network operators do not have access to detailed server-side or client-side logs to directly measure web QoE metrics, such as abandonment rate and session length. In this paper, we first devise a machine-learning-based mechanism to infer web QoE metrics from network traces accurately. We then present a large-scale study characterizing the impact of network characteristics on web QoE using a month-long anonymized dataset collected from a major cellular network provider. Our results show that improving signal-to-noise ratio, decreasing load and reducing handovers can improve user experience. We find that web QoE is very sensitive to inter-radio-access-technology (IRAT) handovers. We further find that higher radio data link rate does not necessarily lead to better web QoE. Since many network characteristics are interrelated, we also use machine learning to accurately model the influence of radio network characteristics on user experience metrics. This model can be used by cellular network operators to prioritize the improvement of network factors that most influence web QoE.
Video viewership over the Internet is rising rapidly, and market predictions suggest that video will comprise over 90% of Internet traffic in the next few years. At the same time, there have been signs that the Content Delivery Network (CDN) infrastructure is being stressed by ever-increasing amounts of video traffic. To meet these growing demands, the CDN infrastructure must be designed, provisioned and managed appropriately. Federated telco-CDNs and hybrid P2P-CDNs are two content delivery infrastructure designs that have gained significant industry attention recently. We observed several user access patterns that have important implications to these two designs in our unique dataset consisting of 30 million video sessions spanning around two months of video viewership from two large Internet video providers. These include partial interest in content, regional interests, temporal shift in peak load and patterns in evolution of interest. We analyze the impact of our findings on these two designs by performing a large scale measurement study. Surprisingly, we find significant amount of synchronous viewing behavior for Video On Demand (VOD) content, which makes hybrid P2P-CDN approach feasible for VOD and suggest new strategies for CDNs to reduce their infrastructure costs. We also find that federation can significantly reduce telco-CDN provisioning costs by as much as 95%.
Instruction selection is the primary task in automatic code generation. This paper proposes a practical system for performing optimal instruction selection based on tree pattern matching for expression trees. A significant feature of the system is its ability to perform code generation without requiring cost analysis at code generation time. The target machine instructions are specified as attributed production rules in a regular tree grammar augmented with cost information in Graham Glanville style. Instruction selection is modelled as a process of determining minimum cost derivation for a given expression tree.A matching automaton is used for instruction selection. Cost information is encoded into the states of this automaton so that cost analysis is not required at code generation time. The folding technique of table compression is extended to this automaton and two schemes of table compression based on cost information are proposed.
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