Digital storytelling platforms have proven to be a great way of bringing cultural heritage closer to people. What lacks is a deeper understanding of the user experience of such systems, especially in multi-platform digital storytelling. For the last three years, we have been developing a project called Spotlight Heritage Timisoara, which is at its core a digital storytelling platform for the city of Timisoara (Romania), soon to be European Capital of Culture in 2023. The project consists of a website, mobile applications, and interactive museographic and street exhibitions. This paper presents a multi-platform usability evaluation study which employed semi-structured interviews, observations, think-aloud protocol, SUS questionnaire, Net Promoter Score and Product Reaction Cards to gather insights from 105 participants and reveal usability problems in the Spotlight Heritage context. We found out that the four platforms, i.e., interactive touchscreen table, desktop/laptop, mobile and Augmented Reality, have very good usability scores, are considered accessible and useful, work seamlessly together, and create user satisfaction and loyalty, across demographic groups, having the potential to bring people closer to cultural heritage.
Information found nowadays on the World Wide Web is generally regarded as limitless. Hence emerged the need to find methods for organizing data in order to get better information retrieval. Organizing web content does not implicitly mean structuring data by attaching meaning to the information published on the web ? at least not yet. For instance, content management systems (CMS) are tools that provide means of organizing web data. Nevertheless only a handful of CMSs have a semantic layer. The following paper offers an in-depth description of the logic and the implementation behind the method used to integrate microformats ? also known as the ?lower-case semantic web?? into the widely known learning content management system Moodle, personalized to suit the needs of students attending the Politehnica University of Timisoara. It is an easy to use, easy to integrate solution that does not require any changes in the core of Moodle and, moreover, it does not overrun the server, as the decision block runs on the users' computer
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