Abstract:Public institutions in Brazil have undergone a major process of digitization of their procedures and services following the precepts of Industry 4.0. In this scenario, Instituto Feral da Rondônia - IFRO sought to increase its efficiency with the adoption of the Electronic Information System - SEI, adopted in 2017. The following investigation sought to know the perception of satisfaction of users of the system through the adapted application of the Model of Technology Acceptance (TAM). This is an exploratory in… Show more