Appraisal on User’s Comprehension in Security Warning Dialogs: Browsers Usability Perspective

Yi, Christine Lim Xin; Zaaba, Zarul Fitri; Aminuddin, Mohamad Amar Irsyad Mohd

doi:10.1007/978-981-15-2693-0_23

Cited by 3 publications

(2 citation statements)

References 32 publications

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“…Amongst the key features of the security warning is that it provides a defence mechanism for the computer system from various menaces or computer threats and helps the user to mitigate the risk of becoming the victim of threats [5,[22][23][24][25][26][27][28]. On the other hand, the security warning has also been viewed as an instant medium that highlights the security breaches to the users.…”

Section: Security Warnings Backgroundmentioning

confidence: 99%

“…The following sub-sections highlight the end users' experiences whilst encountering security warnings in different contexts. Previous research showed that the majority of the users do not pay attention to the risk [30,31], that they did not read the security warning text [10,32], that there are problems with the technical words [6,10,23,33], the user's motivations towards heeding security warnings [34,35], the user's assessment of the implication of warnings [10,36], a poor mental model [6,36,37], and that users become habituated to the security warning [38,39].…”

Section: Problems and Challenges Of Security Warningsmentioning

confidence: 99%

See 1 more Smart Citation

Harnessing the Challenges and Solutions to Improve Security Warnings: A Review

Zaaba

Amran

et al. 2021

Sensors

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The security warning is a representation of communication that is used to warn and to inform a person whether security menaces have been discovered in order to prevent any consequences of damage from taking place. The purpose of a security warning is to provide a legitimate alert (to notify and to warn) to the users so that a secure manner of action is safely conducted. It is worth noting that the majority of computer users prefer to dismiss security warnings due to lack of attention, the use of technical words, and the deficiency of information provided. This paper determines to achieve two outcomes: firstly, a thorough review of problems, challenges, and approaches to improving security warnings. Our work complements the previous classifications in the identification of problems and challenges in security warnings by value-adding a new classification, namely immersion in the primary task. Then, we add other related works within the known classifications accordingly. In addition, our work also presents the classifications of approaches to improving security warnings. Secondly, we propose two timelines by addressing the problems, challenges, and approaches to improving security warnings. It is expected that the outcomes of this research will be useful to researchers within the niche area for analysing trends and providing the groundwork in security warning studies, respectively.

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