“…Young., 2014;Zwetsloot et al, 2017a), thereby being keen to make use of technical and social innovations (Young, 2014). Companies and their personnel see ZAV as a journey driven by genuine long-term commitment (Young, 2014;Twaalfhoven and Kortleven, 2016;Koivupalo, 2015;Zwetsloot et al, 2017a) that does not lead to more bureaucracy. Instead, it leads to higher worker commitment and more empowerment (Zwetsloot et al, 2017b), to managers giving safety very high priority in daily practice, to the encouragement of participation and learning, and a culture that has more characteristics of a 'just culture' than is found in non-ZAV frontrunner firms (Zwetsloot et al, 2017b).…”