2009
DOI: 10.1109/edocw.2009.5331972
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Abstract: Studies have shown that offshore development of software projects is not without its challenges, as development teams try to make sense of the organisational artefacts sent to them from distributed sites. These challenges are associated with; lack of implicit knowledge related to the client's functional work processes, inadequate coordination and control mechanisms, and lack of trust across dissimilarities. This paper describes how a vendor's organisational structures have been used to overcome the struggle a…

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