Women's expectations and experiences of maternity care in NSW – What women highlight as most important

Jenkins, Mary; Ford, Jane B.; Morris, Jonathan M.; Roberts, Christine L.

doi:10.1016/j.wombi.2014.03.002

Cited by 63 publications

(81 citation statements)

References 27 publications

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“…Similar to previous research regarding patient satisfaction with maternity care, our results indicated that emotional and informational support from nurses and physicians is significant for women when receiving obstetric triage services (Britton, ; Jenkins, Ford, Morris, & Roberts, ). Providing physical comfort, addressing emotional needs, and ensuring positive patient‐health care provider interactions are supportive strategies for women in labor (Bowers, ; Paul et al., ).…”

Section: Discussionsupporting

confidence: 88%

Women’s Satisfaction With Obstetric Triage Services

Evans

Watts

Gratton

2015

Journal of Obstetric, Gynecologic & Neonatal Nursing

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Section: Discussionsupporting

confidence: 88%

Women’s Satisfaction With Obstetric Triage Services

Evans

Watts

Gratton

2015

Journal of Obstetric, Gynecologic & Neonatal Nursing

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“…The interviewed women were unsure if there was any information sharing between midwives and health visitors, or if they had access to the same information. This finding is consistent with a small UK study (Aquino, Olander, & Bryar, ) and an Australian study where women stressed the importance of their information being available to healthcare professionals (Jenkins et al, ). Numerous benefits were mentioned regarding information sharing.…”

Section: Discussionsupporting

confidence: 89%

“…Continuity of information is described by women as healthcare professionals having access to the same information and providing the same information (Jenkins et al, ). Poor communication and not receiving consistent information has regularly been identified by women as a key concern (Baas, Erwich, Wiegers, de Cock, & Hutton, ; Jenkins et al, ) as well as by their partners (Kurth et al, ). There is scant knowledge of women's experiences of transfer of care provided by midwives and health visitors in the UK.…”

Section: Introductionmentioning

confidence: 99%

Women's views of continuity of information provided during and after pregnancy: A qualitative interview study

Olander

Aquino

Chhoa³

et al. 2019

Health Soc Care Community

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Straightforward transfer of care from pregnancy to the postpartum period is associated with health benefits and is desired by women worldwide. Underpinning this transfer of care is the sharing of information between healthcare professionals and the provision of consistent information to women. In this qualitative study, two aspects of continuity of information were examined; first the information passed on from midwife to health visitor regarding a woman and her baby before the health visitor meets the woman postnatally and second, the consistency of information received by women from these two healthcare professionals (the main healthcare providers during and after pregnancy in England). To be eligible for the study, women had to have had a baby in England within 12 months prior to the interview. Participants also needed to be able to read and speak English and be over 18 years old. Recruitment of participants was via word of mouth and social media. Twenty‐nine mothers were interviewed of whom 19 were first time mothers. The interviews took place in the summer and autumn of 2016 and were transcribed verbatim and analysed using Framework Analysis. Two overarching themes were identified: not feeling listened to and information inconsistencies. Women reported little experience of midwives and health visitors sharing information about their care, forcing women to repeat information. This made women feel not listened to and participants recommended that healthcare professionals share information; prioritising information about labour, mental health, and chronic conditions. Women had mixed experiences regarding receiving information from midwives and health visitors, with examples of both consistent and inconsistent information received. To avoid inconsistent information, joint appointments were recommended. Findings from this study clearly suggest that better communication pathways need to be developed and effectively implemented for midwives and health visitors to improve the care that they provide to women.

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“…Women consider relational aspects of care such as the interpersonal relationships with staff, continuity of care, and availability of health professionals to be highly important, perhaps even more so than hospital facilities and structured systems of care (Jenkins et al . ). Health professionals in antenatal care are also highly aware of the importance of the psychosocial components of care (Haertsch et al .…”

Section: So What Is the Solution?mentioning

confidence: 97%

Maternal nutrition and weight management in pregnancy: A nudge in the right direction

et al. 2018

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Suboptimal maternal nutrition and excessive gestational weight gain (GWG) establish in mothers and their offspring a weight gain trajectory towards overweight and obesity. Therefore, pregnancy may be the best opportunity to disrupt the generational cycle of obesity. More than half of women in the UK now enter pregnancy overweight or obese, highlighting that if interventions are not targeted towards women in higher weight categories before conception they are likely to ‘miss the mark’. To address issues of suboptimal maternal nutrition and excessive GWG in antenatal care, health professionals need to consider how women's requirements and expectations may have changed in recent years and the impact of weight stigma on the care of women who are obese. This paper aims to drive changes in clinical practice guidelines, medical curricula, the language used by health professionals, and ultimately promote maternal nutrition and weight management in pregnancy as key priorities during antenatal care. Evidence indicates that women want non‐judgemental, simple and encouraging guidance in these areas. Small changes to health professionals’ practice can improve how advice regarding nutrition and weight management in pregnancy is delivered, and has the potential to reduce overweight and obesity prevalence in women and their children in the years to come. Surely that goal is worth pursuing.

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Women's expectations and experiences of maternity care in NSW – What women highlight as most important

Cited by 63 publications

References 27 publications

Women’s Satisfaction With Obstetric Triage Services

Women’s Satisfaction With Obstetric Triage Services

Women's views of continuity of information provided during and after pregnancy: A qualitative interview study

Maternal nutrition and weight management in pregnancy: A nudge in the right direction

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