Why My Grandfather Finds Difficulty in using Ehealth: Differences in Usability Evaluations between Older Age Groups

Broekhuis, Marijke; Velsen, Lex van; Stal, Silke ter; Weldink, J.; Tabak, Monique

doi:10.5220/0007680800480057

Cited by 6 publications

(5 citation statements)

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“…Our results provide quantitative evidence for the proposition that users' peak experiences are relevant to the overall evaluation of a product, as predicted by the "peak-end" rule theory [32]. This finding confirms early empirical results [13] and the assumptions of HCI researchers [17,18,34,[39][40][41].…”

Section: Role Of Peak Experiences In Overall Evaluationsupporting

confidence: 85%

“…Older adults are not a homogeneous entity [5,12]. Different age groups experience different barriers to using digital health services [13]. Older employees form a distinct subset of digital health service, and have elevated need for health services in comparison with younger and middle-aged working subsets [14].…”

Section: 2023mentioning

confidence: 99%

“…We focused on positive and negative peak experiences as according to the well-established peakend rule, people's overall evaluations of an event are strongly influenced by the peak and end experiences during the event [32]. These experiences seem to be also critical to the overall user experience [17,19,33] and there is evidence that even a single peak experience predicts the overall user experience [13]. The single experience can be a peak or end experience depending on which one is more memorable and meaningful to the user.…”

Section: Survey Designmentioning

confidence: 99%

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Health self-management of older employees: identifying critical peak experiences of a patient portal

et al. 2023

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Digitalization could provide efficient and cost-effective health and well-being services to the rapidly aging population. However, digital services do not always meet their needs. We investigated the experiences and service needs of older employees by collecting quantitative and qualitative data through a survey (n = 497). The results suggested a negative association between user satisfaction and age during retirement transition. Peak experiences were meaningful, explaining a 26% variation in the overall evaluation of the portal. The negative peak experiences concerned poorly functioning features, and the positive ones the ability to take care of one’s health smoothly and easily. The respondents had high expectations for functionality, efficiency, and ease of use. They wanted more support for self-managing health: controlling weight, sleeping, recovery, and exercising.

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Section: Role Of Peak Experiences In Overall Evaluationsupporting

confidence: 85%

Section: 2023mentioning

confidence: 99%

Section: Survey Designmentioning

confidence: 99%

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Health self-management of older employees: identifying critical peak experiences of a patient portal

et al. 2023

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“…According to the professionals participating in our study, their patients find eHealth complex to use, although this varied considerably depending on the eHealth intervention and professionals might underestimate patients’ capabilities. Age-related impairments such as the cognitive, physical and visual limitations that are common in older adults can greatly influence one’s ability to effectively use eHealth interventions [ 34 , 35 , 36 , 37 ]. Furthermore, in a recent review, we identified studies with exclusion rates of up to 80%, with cognitive impairment as the most commonly reported reason for exclusion [ 4 ].…”

Section: Discussionmentioning

confidence: 99%

eHealth in Geriatric Rehabilitation: An International Survey of the Experiences and Needs of Healthcare Professionals

Kraaijkamp

Persoon

Aurelian

et al. 2023

JCM

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While eHealth can help improve outcomes for older patients receiving geriatric rehabilitation, the implementation and integration of eHealth is often complex and time-consuming. To use eHealth effectively in geriatric rehabilitation, it is essential to understand the experiences and needs of healthcare professionals. In this international multicentre cross-sectional study, we used a web-based survey to explore the use, benefits, feasibility and usability of eHealth in geriatric rehabilitation settings, together with the needs of working healthcare professionals. Descriptive statistics were used to summarize quantitative findings. The survey was completed by 513 healthcare professionals from 16 countries. Over half had experience with eHealth, although very few (52 of 263 = 20%) integrated eHealth into daily practice. Important barriers to the use or implementation of eHealth included insufficient resources, lack of an organization-wide implementation strategy and lack of knowledge. Professionals felt that eHealth is more complex for patients than for themselves, and also expressed a need for reliable information concerning available eHealth interventions and their applications. While eHealth has clear benefits, important barriers hinder successful implementation and integration into healthcare. Tailored implementation strategies and reliable information on effective eHealth applications are needed to overcome these barriers.

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“…Pengalaman pengguna yang diberikan tentunya perlu disesuaikan lebih lanjut dengan kecenderungan profil target pengguna seperti usia dan jenis kelamin, studi yang dilakukan oleh Broekhuis menunjukan bahwa secara statistik persepsi usability memiliki penilaian yang berbeda setiap usianya [9]. Perilaku pengguna anak dan dewasa juga dapat terlihat perbedaaannya, ketika menggunakan aplikasi berjenis mesin pencari (search engine) anak-anak lebih condong pada penglihatan secara menyeluruh pada hasil pencarian layaknya algoritma Breadth-First Search.…”

Section: Pendahuluanunclassified

Evaluasi User Experience Dalam Aspek Usability Pada Aplikasi Android Edukasi Literasi Matematika

et al. 2022

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Currently, user experience has becomes an important thing in software development. Few users reportedly has left the application as a result of bad experience that occurs to them. Usability as one of the sub aspect of user experience that play role as a indicator level of how easy user using application is being evaluated in this study. Perceptual difference due to gender and character of children became the choosen topic, so this study aims to determine the significant effect of gender from elementary school students on the results of the usability evaluation that conducted. The application tested in this study is an android-based application called PrismaKu which is present as a smart solution to improve the mathematical literacy skills of elementary school students in Indonesia. This research method refers to previous method named research learning spiral method which is carried out in one cycle. Tests were conducted to measure the duration of each task and application ease of use assessment using the System Usability Scale (SUS). Based on the research results, there are no significant effect of gender from elementary school students on the results of usability neither duration of each task nor system usability scale score. Nevertheless, score and duration show difference as viewed from numerical and descriptive perspective.

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Why My Grandfather Finds Difficulty in using Ehealth: Differences in Usability Evaluations between Older Age Groups

Cited by 6 publications

References 0 publications

Health self-management of older employees: identifying critical peak experiences of a patient portal

Health self-management of older employees: identifying critical peak experiences of a patient portal

eHealth in Geriatric Rehabilitation: An International Survey of the Experiences and Needs of Healthcare Professionals

Evaluasi User Experience Dalam Aspek Usability Pada Aplikasi Android Edukasi Literasi Matematika

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