Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work - GROUP '05 2005 DOI: 10.1145/1099203.1099260 View full text
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Louise Barkhuus

Abstract: This poster presents a study of SMS use among young adults and how they manage their social lives by SMS. It focuses on three features: overcoming shyness, facilitating 'appropriate behavior' and how users exploit the conciseness of messages. In conclusion we discuss the surprising value of this modest medium in people's everyday lives.