Why did I buy this? Purchase regret and repeat purchase intentions: A model and empirical application

Sarwar, Muhammad Arslan; Awang, Zainudin; Habib, Muhammad Danish; Nasir, Jawaria; Hussain, Muzzammil

doi:10.1002/pa.2357

Cited by 22 publications

(33 citation statements)

References 83 publications

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“…The AVE values and CR values for all constructs and the discriminant validity index summary are reported in Table 2. 2, the study found all AVE and CR exceed their threshold values of 0.5 and 0.6 respectively (Kashif et al, 2015, Noor et al, 2015, Yusof et al, 2017Aziz et al, 2016;Mohamad et al, 2016Mohamad et al, , 2017Mohamad et al, , 2018Mohamad et al, , 2019Sarwar et al, 2020). Thus, the study can conclude that the Convergent Validity and Composite Reliability for all latent constructs in the model have been achieved.…”

Section: Results and Discussion Confirmatory Factor Analysis (Cfa)mentioning

confidence: 88%

“…The Confirmatory Factor Analysis outputs are presented in Figure 2. The measurement model in Figure 2 showed the required Fitness Indexes satisfactorily (RMSEA = 0.075, CFI = 0.957, ChiSq/df = 2.841), so the construct validity was achieved (Mohamad et al, 2018(Mohamad et al, , 2019Awang 2019, 2020;Bahkia et al, 2019, Sarwar et al, 2020, Afthanorhan et al, 2020. (Asnawi et al, 2019;Rahlin et al, 2019b;Majid et al, 2019).…”

Section: Results and Discussion Confirmatory Factor Analysis (Cfa)mentioning

confidence: 94%

“…Prior to modelling the structural model and executing Structural Equation Modeling (SEM), the study needs to validate all measurement models of latent constructs for Unidimensionality, Validity, and Reliability (Awang et al, 2018;Aimran et al, 2017Aimran et al, , 2017aAsnawi et al, 2019;Mahfouz et al, 2019Mahfouz et al, , 2020Rahlin et al, 2019aRahlin et al, , 2020Rahlin et al, , 2020aRaza and Awang, 2019;Sarwar et al, 2020). This validation procedure is called Confirmatory Factor Analysis (CFA).…”

Section: Results and Discussion Confirmatory Factor Analysis (Cfa)mentioning

confidence: 99%

See 2 more Smart Citations

Mediating Role of Organizational Culture in The Relationship between Emotional Intelligence and Leadership Practices

Wei¹,

Noor²,

Monsor³

et al. 2021

IJARBSS

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This study intends to highlight the important of Organizational Culture as a bridge between Emotional Intelligence and Leadership Practices among lecturers in Matriculation College. This study applied simple random sampling from the list of lecturers. The selected respondents were given a self-administered questionnaire for data collection. The study employed the second-generation method of multivariate analysis known as Structural Equation Modeling (SEM) in IBM-SPSS-AMOS 24.0. The results were reconfirmed through bootstrapping procedure. The analysis showed that Organizational Culture fully mediates the relationship between Emotional Intelligence and Leadership Practices. The results highlighted the importance of organizational culture in generating lecturers' leadership practices. At present, the study on the mediating role of organizational culture in the relationship between emotional intelligence and leadership practices is limited especially in the Matriculation College. This study adds a remarkable contribution to the literature especially in Malaysia context.

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Section: Results and Discussion Confirmatory Factor Analysis (Cfa)mentioning

confidence: 88%

Section: Results and Discussion Confirmatory Factor Analysis (Cfa)mentioning

confidence: 94%

Section: Results and Discussion Confirmatory Factor Analysis (Cfa)mentioning

confidence: 99%

See 1 more Smart Citation

Mediating Role of Organizational Culture in The Relationship between Emotional Intelligence and Leadership Practices

Wei¹,

Noor²,

Monsor³

et al. 2021

IJARBSS

Self Cite

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show abstract

“…Harris et al (2016) have shown that cleanliness is the ultimate major shopping attribute for both regular and casual retail customers in general. Sarwar et al (2020) said the clean shops would create images of cleanliness, satisfaction or extravagance. The appearance of the store (such as a shop is fine, confident, pleasant etc.)…”

Section: Cleanliness and Intention To Purchasementioning

confidence: 99%

The Effects of Visual Merchandising on Consumer’s Willingness to Purchase in the Fashion Retail Stores

Mondol¹,

Salman²,

Rahid³

et al. 2021

IJARBSS

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The art of visual displays and the arrangement of merchandising solutions in a shop is virtual merchandising, which improves layout and design, increases development, sales and thereby profitability. Visual merchandising affects the shopping experience directly, making it relevant for retailers to ensure an efficient nature of their business climate. The main aspiration of this study is to figure out the visual merchandising elements which influence on an individual's purchase intention. A sample of 356 respondents available at different fashion stores in Malaysia was used to get the study outcomes following the quantitative analysis. The Smart PLS 3.0 was used for analysing the data. This study claims that there is a positive and significant relationship between store layout and consumer's intention to purchase. Then, a positive and significant relationship is also found between product display and consumer's intention to purchase. Furthermore, a positive and significant relationship is found between colour & lighting and consumer's intention to purchase. Moreover, a positive and significant relationship is not found between cleanliness and consumer's intention to purchase. The outcomes of this study will help the policy makers, government and entrepreneurs to make their fashion stores gorgeous. This study would enable fashion retailers to build more insightful, engaging online shops, which will then boost retail sales online.

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“…(2018) and Sarwar et al. (2020) have also examined the relationship between post‐purchase cognitive dissonance (or regret) and price consciousness. However, cognitive differences that may affect these variables in common are yet unexplored.…”

Section: Introductionmentioning

confidence: 99%

What’s going on in my mind? The effects of cognitive differences on buying impulsiveness, cognitive dissonance, and price consciousness

Özyörük

2021

Int J Consumer Studies

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Buying impulsiveness, tendency for cognitive dissonance, and price consciousness may differ among consumers, primarily because of differences in individuals' time orientation, thinking style, risk perception, and cognitive flexibility. This exploratory hypothesis‐testing study aims to examine whether the cognitive differences in future orientation, holistic thinking, risk perception, and cognitive flexibility of consumers affect buying impulsiveness, tendency for cognitive dissonance, and price consciousness, through hypothesis testing and structural equation modelling. Data were collected face‐to‐face from 414 participants across the two largest cities of Turkey (İstanbul and Ankara) using the convenience sampling method. The findings demonstrate that future orientation, holistic thinking, and risk perception negatively affect buying impulsiveness. The tendency for post‐purchase cognitive dissonance is negatively affected by future orientation and holistic thinking and is positively affected by risk perception. Price consciousness, however, is affected positively by future orientation and negatively by risk perception. In addition, cognitive flexibility, which is also shaped by future orientation and holistic thinking, increases price consciousness and plays a mediating role in the relationship between future orientation and price consciousness.

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Why did I buy this? Purchase regret and repeat purchase intentions: A model and empirical application

Cited by 22 publications

References 83 publications

Mediating Role of Organizational Culture in The Relationship between Emotional Intelligence and Leadership Practices

Mediating Role of Organizational Culture in The Relationship between Emotional Intelligence and Leadership Practices

The Effects of Visual Merchandising on Consumer’s Willingness to Purchase in the Fashion Retail Stores

What’s going on in my mind? The effects of cognitive differences on buying impulsiveness, cognitive dissonance, and price consciousness

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