Who tends to answer open-ended questions in an e-service survey? The contribution of closed-ended answers

Zhou, Ronggang; Wang, Xiaorui; Zhang, Shun; Guo, Haiyan

doi:10.1080/0144929x.2017.1381165

Cited by 37 publications

(34 citation statements)

References 29 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The questionnaire we used for our research was composed of 20 closed-ended questions and attitude scales, some of which covering multiple items. Closed-ended questions and attitude scales, such as Likert-type scales [120], are very common in questionnaires, because they make it easier to summarize and compare responses than open-ended questions [115,[123][124][125]; moreover, they reduce the risk of inappropriate and ambiguous responses, as may occur when respondents are left completely free to express themselves [120].…”

Section: Methodsmentioning

confidence: 99%

Implementing and Monitoring Circular Business Models: An Analysis of Italian SMEs

2021

View full text Add to dashboard Cite

The transition from a linear to a circular economy (CE) is at the center of the debate among institutions, enterprises, practitioners, and scholars. Small- and medium-sized enterprises (SMEs), with their high presence in the business environment, play a pivotal role in the successful implementation of CE principles. Therefore, this paper aims to understand the state of the CE among Italian SMEs, considering both their different sizes and sectors. This study investigates CE knowledge and application, strategic relevance, benefits from and barriers to the transition towards circular business models, and the use of CE-related performance indicators in management control and external reporting. Through an online survey carried out in cooperation with the Italian Confederation of Craft Trades and Small- and Medium-Sized Enterprises (CNA), we collected primary data from 623 respondents. Findings revealed the existence of cultural, technological, market and financial barriers, which have hampered the adoption of circular practices among Italian SMEs. Poor understanding of CE potential, combined with difficulty in raising public and private funds to finance the transition from linear to circular, are the greatest problems. To overcome such issues, we recommend serious intervention by public institutions, trade and consumer associations, and the higher education system to develop a climate more favorable to the CE.

show abstract

Section: Methodsmentioning

confidence: 99%

Implementing and Monitoring Circular Business Models: An Analysis of Italian SMEs

2021

View full text Add to dashboard Cite

show abstract

“…Besides, enquiring about the level of knowhow and the material and labor availability could help to better understand winegrower's decision-making to choose certain control and destruction methods. Most questions of the online survey were closed, increasing the participation rate but possibly creating a bias when options were not specific enough (Zhou et al, 2017). This is particularly the case for the most common target service ('enhance biodiversity') hinting at different scales, namely the soil, the plant, the plot, the vineyard and the landscape biodiversity.…”

Section: Strengths and Limitations Of Such A Regional Analysismentioning

confidence: 99%

Spatial and temporal diversity of service plant management strategies across vineyards in the south of France. Analysis through the Coverage Index

Fernández-Mena

Frey

Celette

et al. 2021

European Journal of Agronomy

View full text Add to dashboard Cite

HAL is a multi-disciplinary open access archive for the deposit and dissemination of scientific research documents, whether they are published or not. The documents may come from teaching and research institutions in France or abroad, or from public or private research centers. L'archive ouverte pluridisciplinaire HAL, est destinée au dépôt et à la diffusion de documents scientifiques de niveau recherche, publiés ou non, émanant des établissements d'enseignement et de 'Spatial and Temporal Diversity of Service Plant Management Strategies across Vineyards in the South of France. Analysis through the Coverage Index'

show abstract

“…This purposive sampling process helped to ensure the reliability of data by only approaching women workforce in the industry. Open-ended questions were used in the online survey questionnaire that allow the respondents to answer and provide in-depth responses without the bias associated with restricting responses to predefined alternatives (Zhou et al 2017). This question type is of practical importance in this study with the intention to explore the subject matters of interest following the unprecedented disruptions caused by the pandemic.…”

Section: Methodsmentioning

confidence: 99%

“…Nonetheless, it is encouraging to note that there are instances where some respondents specify multiple key challenges and/or strategies in their responses, along with their opinions women's employment situation during the pandemic, providing a rich qualitative dataset for the analysis. Indeed, the response rate for open-ended questions could be very low (Zhou et al 2017), the respondents' willingness to spend time on the optional open-ended questions seemingly reflects their interest and seriousness to share their experiences on a voluntary basis. Thus, their responses are useful and relevant to this exploratory study.…”

Section: Profile Of the Respondentsmentioning

confidence: 99%

Women Workforce in Construction during the COVID-19 Pandemic: Challenges and Strategies

Oo¹,

Lim

Yi-xi³

2021

CEB

View full text Add to dashboard Cite

Changes and challenges in employment are inevitable under the measures enacted to contain the COVID-19 pandemic. Early evidence suggests that the pandemic would disproportionately affect women compared to men. Focussing on women workforce in construction, this exploratory study examines the challenges associated with changes in their job situations, the adopted strategies in addressing the challenges and their opinions on employment situation of women workforce during the pandemic. Results of a content analysis show that the top ranked challenges are: (i) overworked; (ii) working space; (iii) social interactions; (iv) collaboration; and (v) parenting. The most cited strategies in addressing these challenges are: (i) increased visual communication; (ii) a dedicated workspace; (iii) self-scheduling; (iv) flexible working arrangements; and (v) breaking out work time and personal time. The evidence is suggestive that most challenges are interrelated, and the strategies adopted by the respondents are multi-level and interdependent. The results also show that the most mentioned opinion is the increased caring and domestic responsibilities among women workforce. Under the uncertainty about the duration of the pandemic and future contagion waves, these findings are critical in informing employing organizations’ human resource management challenges to better support their female employees during pandemic time and beyond.

show abstract

Who tends to answer open-ended questions in an e-service survey? The contribution of closed-ended answers

Cited by 37 publications

References 29 publications

Implementing and Monitoring Circular Business Models: An Analysis of Italian SMEs

Implementing and Monitoring Circular Business Models: An Analysis of Italian SMEs

Spatial and temporal diversity of service plant management strategies across vineyards in the south of France. Analysis through the Coverage Index

Women Workforce in Construction during the COVID-19 Pandemic: Challenges and Strategies

Contact Info

Product

Resources

About