When in Rome: The role of culture &amp;#x00026; context in adherence to robot recommendations

Wang, Lin; Rau, Pei‐Luen Patrick; Evers, Vanessa; Robinson, Benjamin; Hinds, Pamela

doi:10.1109/hri.2010.5453165

Cited by 69 publications

(82 citation statements)

References 18 publications

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“…For example, Japanese disliked androids more than Americans (Bartneck, 2008) or Australians (Haring, Silvera-Tawil, Matsumoto, Velonaki, & Watanabe, 2014) disliked androids. Similarly, another study showed that Chinese participants have more negative attitudes toward robots in general than did Americans (Wang, Rau, Evers, Robinson, & Hinds, 2010). However, MacDorman, Vasudevan, and Ho (2008) did not find many differences in implicit and explicit attitudes toward robots between American and Japanese participants.…”

Section: Robot Anthropomorphismmentioning

confidence: 95%

The Interactive Effects of Robot Anthropomorphism and Robot Ability on Perceived Threat and Support for Robotics Research

Yogeeswaran

Złotowski

Livingstone

et al. 2016

Journal of Human-Robot Interaction

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*indicates that both authors contributed equallyThe present research examines how a robot's physical anthropomorphism interacts with perceived ability of robots to impact the level of realistic and identity threat that people perceive from robots and how it affects their support for robotics research. Experimental data revealed that participants perceived robots to be significantly more threatening to humans after watching a video of an android that could allegedly outperform humans on various physical and mental tasks relative to a humanoid robot that could do the same. However, when participants were not provided with information about a new generation of robots' ability relative to humans, then no significant differences were found in perceived threat following exposure to either the android or humanoid robots. Similarly, participants also expressed less support for robotics research after seeing an android relative to a humanoid robot outperform humans. However, when provided with no information about robots' ability relative to humans, then participants showed marginally decreased support for robotics research following exposure to the humanoid relative to the android robot. Taken together, these findings suggest that very humanlike robots can not only be perceived as a realistic threat to human jobs, safety, and resources, but can also be seen as a threat to human identity and uniqueness, especially if such robots also outperform humans. We also demonstrate the potential downside of such robots to the public's willingness to support and fund robotics research.Keywords: human-robot interaction, anthropomorphism, ability, threat, uncanny valley Yogeeswaran et al., Robot Anthropomorphism and Performance 30 IntroductionFor years now, robots have been quite visible in popular culture. This is evident going back decades to classic films, such as Star Wars (1977), Star Trek (1987), Blade Runner (1982), and Terminator (1984, as well as more recent films, including Ex-Machina (2015), Robot & Frank (2012), and Surrogates (2008). However, recent technological advancements have turned what was once an imaginative creation of Hollywood into an impending reality. While robots already play an active role in patient care, factories, and military operations, prominent roboticists (Kiesler & Hinds, 2004) argue that robots will soon become fully integrated into human society, in what is dubbed the 'robot revolution' (Ripley, 2014;Stewart, 2011). Robots are expected to serve with an increasing presence in our homes, healthcare, elderly care, rescue operations, and combat. Currently, hundreds of millions of dollars are spent worldwide on robotics research to design these technologies. However, despite scientific advances to create the technology, questions remain about the acceptance of robots by the general public. While some scientists develop technology to make these advancements possible, others try to understand what factors impact how people think, feel, and behave toward such technology. The present research examines ...

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Section: Robot Anthropomorphismmentioning

confidence: 95%

The Interactive Effects of Robot Anthropomorphism and Robot Ability on Perceived Threat and Support for Robotics Research

Yogeeswaran

Złotowski

Livingstone

et al. 2016

Journal of Human-Robot Interaction

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“…Human-specific features affecting a person's willingness to trust a robot include national or cultural identity (Evers, Maldonado, Brodecki, & Hinds, 2008;Wang, Rau, Evers, Robinson, & Hinds, 2010), age (Heerink, Kröse, Evers, & Wielinga, 2010), expertise (Murphy, Riddle, & Rasmussen, 2004;Tsui & Yanco, 2007), and attentional load (Chen & Terrence, 2009). Environmental factors relate to the situation or task at hand and include task load.…”

Section: Trust In Hrimentioning

confidence: 99%

The Impact of Intergroup Bias on Trust and Approach Behaviour Towards a Humanoid Robot

Deligianis¹,

Stanton²,

McGarty³

et al. 2017

Journal of Human-Robot Interaction

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As robots become commonplace, and for successful human-robot interaction to occur, people will need to trust them. Two experiments were conducted using the "minimal group paradigm" to explore whether social identity theory influences trust formation and impressions of a robot. In Experiment 1, participants were allocated to either a "robot" or "computer" group, and then they played a cooperative visual tracking game with an Aldebaran Nao humanoid robot as a partner. We hypothesised participants in the "robot group" would demonstrate intergroup bias by sitting closer to the robot (proxemics) and trusting the robot's suggested answers more frequently than their "computer group" counterparts. Experiment 2 used an almost identical procedure with a different set of participants; however, all participants were assigned to the "robot group" and thee different levels of anthropomorphic robot movement were manipulated. Our results suggest that intergroup bias and humanlike movement can significantly affect human-robot approach behaviour. Significant effects were found for trusting the robot's suggested answers with respect to task difficulty, but not for group membership or robot movement.

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“…This acceptance is explored from many perspectives, such as: finding common ground with a robot [1], how well a robot helps people accomplish their goals [2], how cultural differences [3], age differences [4], user expectations [5], robot appearance and behavior [6] factor in, and many others.…”

Section: Introductionmentioning

confidence: 99%

Using robots to help people habituate to visible disabilities

Riek

Robinson

2011

2011 IEEE International Conference on Rehabilitation Robotics

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Abstract-We explore a new way of using robots as humanhuman social facilitators: inter-ability communication. This refers to communication between people with disabilities and those without disabilities. We have interviewed people with head and facial movement disorders (n = 4), and, using a visionbased approach, recreated their movements on our 27 degreeof-freedom android robot. We then conducted an exploratory experiment (n = 26) to see if the robot might serve as a suitable tool to allow people to practice inter-ability interaction on a robot before doing it with a person. Our results suggest a robot may be useful in this manner. Furthermore, we have found a significant relationship between people who hold negative attitudes toward robots and negative attitudes toward people with disabilities.

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When in Rome: The role of culture & context in adherence to robot recommendations

Cited by 69 publications

References 18 publications

The Interactive Effects of Robot Anthropomorphism and Robot Ability on Perceived Threat and Support for Robotics Research

The Interactive Effects of Robot Anthropomorphism and Robot Ability on Perceived Threat and Support for Robotics Research

The Impact of Intergroup Bias on Trust and Approach Behaviour Towards a Humanoid Robot

Using robots to help people habituate to visible disabilities

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