volume 24, issue 2, P90-112 2015
DOI: 10.1016/j.jsis.2015.04.001
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Abstract: a b s t r a c tDespite enterprise social software platforms' (ESSPs) widespread diffusion in recent years, the impact of such systems on employee performance is not clear. This study explores the link between ESSP use and its potential performance impacts. Our findings show that ESSP use influences employee performance in two ways: through improved task performance and employee innovation. We also show that task equivocality moderates the relationship between ESSP use and employee performance outcomes, with E…

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