What Changes After Switching to 4G-LTE? Findings From the Indonesian Market

Suryanegara, Muhammad; Andriyanto, Fery; Winarko, Bagus

doi:10.1109/access.2017.2736012

Cited by 13 publications

(9 citation statements)

References 7 publications

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“…This follows the theory of technological innovation management, as explained in our previous research [7], which suggests that any innovation should apply a diagnostic tool to define a strategic plan for improvement [10]. We used this concept in our previous work, to prove that QoE analysis can be used to improve the service of Internet of Things (IoT) [7]. Other research works also utilize both quantitative and qualitative values of QoE, which can be translated into relevant strategic action to improve service performance in relation to the perspective of technology adoption, as discussed in [11] [12].…”

Section: ) Basis Of the Proposed Approachmentioning

confidence: 94%

“…Further, analytical results of QoE measurement can be regarded as part of the technological innovation diagnostic tools. This follows the theory of technological innovation management, as explained in our previous research [7], which suggests that any innovation should apply a diagnostic tool to define a strategic plan for improvement [10]. We used this concept in our previous work, to prove that QoE analysis can be used to improve the service of Internet of Things (IoT) [7].…”

Section: ) Basis Of the Proposed Approachmentioning

confidence: 97%

“…As shown in Figure 1, 60% of the Indonesian population inhabits the island of Java, with over half the population residing in urban areas; of these urban areas, Jakarta is the most populated area. [7] [8] Still considered as a developing country, in 2019, Indonesia had a Gini ratio of 0.38, 5.09% economic growth, and a GDP of $1.112 trillion, making it the 16th largest economy for domestic products worldwide. Considering human resource development, we can classify Indonesians as a mid-educated market, involving a mixed social class between traditional and modern.…”

Section: A the Indonesian Marketmentioning

confidence: 99%

“…The results of this study will be of interest to 5G proponents investing in infrastructure and services to develop accurate strategies to attain successful technology implementation. This study is a continuous work on our previous research regarding the use of QoE as a diagnostic tool to understand technology profiles [6] [7] as well as a part of consecutive works focusing on Indonesian cases [6] [7] [8].…”

Section: Introductionmentioning

confidence: 99%

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Managing 5G Technology: Using Quality of Experience (QoE) to Identify the Innovation Enhancement Pattern According to the Indonesian Market

Suryanegara

2020

IEEE Access

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The coevolution of 5G technological development and the growing market toward the 5G era has generated an innovation enhancement pattern. Identifying this pattern will reveal the 5G services in demand in the market and the infrastructure required for improving the 5G era. Herein, the patterns of 5G technological innovation enhancements are identified as expected in the Indonesian market. We use a novel approach that combines the users' accumulated experience of mobile technology and market expectation. Two types of questionnaires are developed for this purpose: the first determines the quality of experience (QoE) parameters of 4G compared to the preceding 3G and 2G generations and the second analyzes the expectation of QoE parameters for 5G. This study defines 15 QoE parameters reflecting the aspects of infrastructure and services together with their impact on users. The users' answers are classified into six clusters, which are translated into the innovation enhancement pattern. The findings reveal a pattern in which the Indonesian market is predominantly characterized by satisfied users who expect 5G to provide a better experience than 4G, 3G, and 2G despite the presence of some disappointed users in the market who require specialized innovation with variation in disruptive ways. In terms of 5G infrastructure, certain essential patterns include innovation enhancement to serve remote areas, the increasing significance of connectivity to non-cellular and free-service applications, and the market's constant requirement for a better handset while the local industry may harness the opportunity to complete the 5G ecosystem. In terms of service, essential patterns include a strong need for 5G service innovation to render users more innovative, maintaining societal values while delivering the service, and the service innovation required to connect religious life and the 5G service, which should make users feel more healthy and fit. Finally, we discuss how the patterns recognized herein can help mobile operators to develop appropriate strategies for successfully implementing 5G technology.

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Section: ) Basis Of the Proposed Approachmentioning

confidence: 94%

Section: ) Basis Of the Proposed Approachmentioning

confidence: 97%

Section: A the Indonesian Marketmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Managing 5G Technology: Using Quality of Experience (QoE) to Identify the Innovation Enhancement Pattern According to the Indonesian Market

Suryanegara

2020

IEEE Access

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“…Such a scoring system provides a comparison between users' current experience of 4G services and their previous experience of 3G. The research theme presented in this paper is part of ongoing work investigating the shifting of the Indonesian market from 3G to 4G [4], [5].…”

Section: Introductionmentioning

confidence: 99%

Lessons Learned from the Quality of Experience (QoE) Assessment of 4G Mobile Technology in Indonesia

Suryanegara¹,

Andriyanto²,

Arifin³

2018

IJEECS

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<span>The purpose of this research is to assess the quality of experience (QoE) of 4G mobile technology that is used in the Indonesian market. The study analyzed the results obtained and discussed the lesson learned for stakeholders of the telecommunications industry. Primary data was obtained by conducting a market survey in May 2017, with a confidence level of 95%, representing the 4G subscribers in the Indonesia market. There are three main subjective aspects of QoE: service quality, data speed, and network quality (indicated by stability of signal). The analyses were conducted based on ACR-HR score, comparing users’ experiences of 4G with their previous 3G subscriptions. It was found that, in general, the Indonesian market perceived 4G as offering a better experience than 3G. However, one of the important lessons that can be learned is that network operators should provide a more stable signal, as the market gave a lower score for this aspect.</span>

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The Impact of Diverse Jamming Schemes against LTE-Based Remote Detonation Devices

Shabana,

Shaheen,

Soliman

2024

Wireless Pers Commun

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What Changes After Switching to 4G-LTE? Findings From the Indonesian Market

Cited by 13 publications

References 7 publications

Managing 5G Technology: Using Quality of Experience (QoE) to Identify the Innovation Enhancement Pattern According to the Indonesian Market

Managing 5G Technology: Using Quality of Experience (QoE) to Identify the Innovation Enhancement Pattern According to the Indonesian Market

Lessons Learned from the Quality of Experience (QoE) Assessment of 4G Mobile Technology in Indonesia

The Impact of Diverse Jamming Schemes against LTE-Based Remote Detonation Devices

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