What are the key success factors for strategy formulation and implementation? Perspectives of managers in the hotel industry

Abstract

This study investigates how hotel managers describe strategy and identify key success factors for its formulation and implementation. The study analyzes qualitative data collected through semi-structured interviews with property level top managers of hotels in Hong Kong. The findings show that hotel managers prioritize competition analysis and macro-environmental conditions over internal characteristics such as teamwork in strategy formulation. In the implementation phase, however, internal considerations such as employee involvement and strategic consensus are given prominence. This study provides a significant contribution by examining how top level practitioners in the industry interpret success factors in their strategic management efforts, and it highlights a largely neglected area in the hospitality and tourism management literature.

Intensification of the provision of additional hotel services as a factor in the development of business tourism in the city of Rostov-on-Don

“…The research of trends and peculiarities of the hotel business development in the world and in Russia is the subject of works of such authors as: A. O. Nabil, Channouf Asma Al-Zaidi, 2016 [5], Mehmet Ali Köseoglu, Mehmet Altin Eric Chan, Omer Faruk Aladag, 2020 [6], M.S. Oborin, 2018 [7], S.N.…”

Development of modern forms of hotel farm in the region

“…The issues of studying the trends and features of the development of hotel business worldwide and in Russia are devoted to the work of such authors as: A.O. Nabil, Channouf Asma Al-Zaidi, 2016 [1], Mehmet Ali Köseoglu, Mehmet Altin Eric Chan, Omer Faruk Aladag, 2020 [2], M. S. Oborin, 2018 [3], S. N. Moreva, E. V. Zobova, E. V. Zobova, L. A. Yakovleva, 2017 [4], N.Y. Goryushkina, D.V. Shkurkin, A.S. Petrenko, S.Y.…”

Innovative aspects of ensuring the environmental safety of hotel enterprises in the Rostov region

“…The issues of providing additional services in hotel enterprises are covered in the works of the following authors: Özgür Davras, Meltem Caber 2019 [5], Asunción Beerli-Palacio, Josefa D. Martín-Santana, Crisanto Román-Montoya 2020 [6], Shan Liu, Baojun Gao, Michael Gallivan, Yeming Gong 2020 [7], Seongsoo Jang, Luiz Moutinho 2019 [8]. The research of trends and features of hotel business development in the world and in Russia is devoted to the works of such authors as: A. O. Nabil, Channouf Asma Al-Zaidi, 2016 [9], Mehmet Ali Köseoglu, Mehmet Altin Eric Chan, Omer Faruk Aladag, 2020 [10], 11) R. M. Torres, J. H. Momsen [11], , Ivanov V., Popov S., Dontsov N., Ekinil G., Oleynikova Ju., Denisenko Ju. 2020 [12] [13,14,15].…”