Abstract:Due to the great popularity of social networks among people, businesses, public figures, etc., there is a need for automatic methods to facilitate the search, retrieval, and analysis of large amounts of information. Given this situation, the Online Reputation Analyst (ORA) faces the challenge of identifying relevant issues around an event, product and/or public figure, from which it can propose different strategies to strengthen and/or reverse trends. Therefore, this paper proposes and describes a web tool who… Show more
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