Vitamin B12 ve depresyon - anksiyete bozukluklukları ilişkisi: Retrospektif kohort çalışma

Atadağ, Yıldız; Aydın, Abdülkadir; Köşker, Hatice Dilber; Kaya, Didem Güneş; Başak, Fatih

doi:10.25000/acem.298686

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“…Personality type, depression status and anxiety of a patient affect his/her health condition [23][24][25]. Depression and anxiety may also affect patient satisfaction level and judgement in various ways [26].…”

Section: Discussionmentioning

confidence: 99%

Evaluation of information, expectation and satisfaction in hospitalized patients; Observational survey study

Çalışkan¹,

Başak²

2019

Journal of Surgery and Medicine

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This is an open access article distributed under the terms of the CreativeCommons Attribution-NonCommercial-NoDerivatives License 4.0 (CC BY-NC-ND 4.0) where it is permissible to download, share, remix, transform, and buildup the work provided it is properly cited. The work cannot be used commercially without permission from the journal. AbstractAim: Evaluating the satisfaction of hospitalized patients can be worth as much as the service quality provided. For the improvements to be made in this regard, satisfaction, knowledge and expectations should be determined. In this study we wanted to determine the current situation in a tertiary hospital. Methods: Survey-based observational study was planned. A two-stage questionnaire was developed for hospitalization and discharge, respectively. After the number of samples was determined, the patients who were treated for at least three days in the surgical clinic were taken to the study. In the analysis, descriptive statistics (number, percent), mean (standard deviation) for appropriate numerical data for normal distribution were used. Results: One-hundred-and-fifteen patients were included in the study and questionnaires were administered. The mean age of the patients was 43.2 (16.2), 44 were male and 71 were female. Education and monthly income were found to be low in most of the patients. The most important situation in choosing our hospital was found to be inadequate economic situation. Although 60% of patients do not admit that every procedure is a risk, only 35.7% of patients in any complication stated that they could trust their doctor. When the satisfaction of the hospital was questioned in the exit questionnaire, an average of 7.5 (2) out of 10 was found. Conclusion: It is necessary to increase the level of satisfaction, to question different dimensions of services, to give importance to patient demands, to question quality work of hospital employees, to determine difficulties and to reevaluate patient satisfaction at regular intervals. Öz Amaç: Hastanede yatarak tedavi gören hastaların memnuniyetini değerlendirmek, verilen hizmet kalitesi kadar değer kazanabilmektedir. Bu konuda yapılacak iyileştirmeler için öncelikle hastanelerin; memnuniyet, bilgi ve beklentilerin belirlenmesi gerekli görülmektedir. Bu çalışmada bir üçüncü basamak hastanedeki mevcut durumu belirlemek istedik. Yöntemler: Anket bazlı gözlemsel çalışma planlandı. Hastaneye yatış ve taburcu sırasında yapılmak üzere iki aşamalı anket oluşturuldu. Örneklem sayısı belirlendikten sonra cerrahi kliniğinde en az üç gün yatarak tedavi gören hastalar çalışmaya alındı. Analizde tanımlayıcı istatistikler (sayı, yüzde), normal dağılım için uygun sayısal verilerde ortalama (standart sapma) kullanılmıştır. Bulgular: 115 hasta çalışmaya alındı ve anketler uygulandı. Hastaların yaş ortalaması 43,2 (16,2), 44'ü erkek, 71'i kadındı. Eğitim ve aylık gelir hastaların çoğunda düşük bulundu. Hastanemizi seçmedeki en önemli durumun yetersiz ekonomik durum olduğu görüldü. Hastaların %60'ı her ameliyatın riski olduğunu ...

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