volume 20, issue 2, P13-25 2016
DOI: 10.1108/mbe-09-2014-0032
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Aki Jääskeläinen, Juho-Matias Roitto

Abstract: Purpose This paper aims to understand how performance measurement system development process can be supported by visualization techniques. It analyses the suitability of different visualization techniques in the tasks needed in designing, implementing and using performance measurement. Design/methodology/approach The research builds upon literature review and analysis. The empirical access to five recent performance measurement system development projects is also utilized in order to evaluate the applicability…

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