Visual presentation of mental healthcare chatbots for user experience

Chung, Seung Jin; Lee, Hyunju

doi:10.17210/jhsk.2020.06.15.2.39

Cited by 3 publications

(1 citation statement)

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“…According to another study that evaluates apps offering smartphone-based mental health services for depression and anxiety problems, Youper is one of the top three apps when considering the number of downloads and daily and monthly active users (Wasil et al 2020). Similarly, in a study conducted on four mental health service chatbots (Replika, Youper, Sayan, and Woebot), which can interact with humans cognitively and emotionally, are available on mobile devices and easy to access, Youper was found to be the most preferred one by the participant experiences of chatbots (Chung and Lee 2020). Another study on the efficacy of Youper conducted by Mehta et al (2021), which assessed the results of 4 weeks of app users from the first subscription, showed that Youper was effective in reducing depression and anxiety symptoms and that the first 2 weeks reduced the symptoms.…”

Section: Youpermentioning

confidence: 97%

Etkileşimli Robotlar: Terapi Robotları

AKYAZI,

BAŞTEMUR

2024

Psikiyatride Güncel Yaklaşımlar

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Robots are becoming increasingly common in many areas of human life as technology advances. Considering the usage areas, robots appear in a wide range, from entertainment to psychotherapy. In addition to its role in facilitating human life, its use in the health field has recently been quite remarkable. In this study, interactive robots are evaluated in general and their use in the mental health field is discussed on a large scale. Accordingly, the primary purpose of this study is to examine the need for the development of interactive and therapy robots, their areas of use, and studies on their effectiveness as well as therapy robots that are generally accepted in the relevant literature. The results of the examination show that interactive robots are classified into six groups: social, entertainment, educational, rehabilitation, sex, and therapy robots. In the related literature, Eliza, Woebot, Youper, Wysa, Simsensei Kiosk, Paro, NeCoRo, Kaspar, Bandit, and Pepper have generally been accepted as therapy robots. The results of the studies demonstrate the effectiveness and the usage of interactive therapy robots in therapy for different groups and needs, especially for disadvantaged individuals. On the other hand, it is considered that more research on the effectiveness of robots is needed. Considering the effects on mental health and quality of life, it is believed that the usage of robots in therapy is important and its widespread use will have a significant positive effect in the field.

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Section: Youpermentioning

confidence: 97%