UX Design Innovation

Dove, Graham; Halskov, Kim; Forlizzi, Jodi; Zimmerman, John

doi:10.1145/3025453.3025739

Cited by 265 publications

(80 citation statements)

References 43 publications

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“…(3) Designing with Blockchain: There is very little guidance or research on how to design with blockchain, or which consider the infrastructure, or its features as a design material. Dove et al [14] point to the problems posed for UX practictioners when simply 'applying' ML, and where the user experience is absent from the conception of an MLdriven application. HCI could look to develop templates and design patterns for different blockchain applications, and produce strong case-studies in different domains.…”

Section: (1) Holding Blockchain Technologies To Accountmentioning

confidence: 99%

Making Sense of Blockchain Applications

Elsden

Manohar

Briggs

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

109

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Blockchain is an emerging infrastructural technology that is proposed to fundamentally transform the ways in which people transact, trust, collaborate, organize and identify themselves. In this paper, we construct a typology of emerging blockchain applications, consider the domains in which they are applied, and identify distinguishing features of this new technology. We argue that there is a unique role for the HCI community in linking the design and application of blockchain technology towards lived experience and the articulation of human values. In particular, we note how the accounting of transactions, a trust in immutable code and algorithms, and the leveraging of distributed crowds and publics around vast interoperable databases all relate to longstanding issues of importance for the field. We conclude by highlighting core conceptual and methodological challenges for HCI researchers beginning to work with blockchain and distributed ledger technologies.

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Section: (1) Holding Blockchain Technologies To Accountmentioning

confidence: 99%

Making Sense of Blockchain Applications

Elsden

Manohar

Briggs

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

109

View full text Add to dashboard Cite

show abstract

“…The ever-growing personal content is becoming a valuable repository for people to re-visit and reflect on previous experiences, but following this is the challenge of designing interactive systems for identifying values and creating meanings from large personal datasets [1,9]. Natural language processing as a material for design could be used to bridge the gap between the massive personal content and human's need to re-visit and reflect on meaningful experiences [59]. From the findings of this work, NLP and machine learning techniques can be incorporated in future multi-modality design.…”

Section: Discussionmentioning

confidence: 99%

“…From our experience of observing bloggers using BlogCloud, we noticed that the reorganization of blogs implemented by NLP and VIS delivered novel multimodal blog re-visitation experiences. There is a trend that intelligent technologies such as machine learning are getting more human-focused and open to non-expert users [59,60]. Advancement in text processing and artificial intelligence will definitely introduce richer and more flexible ways to reorganize large personal content.…”

Section: Towards Better Natural Language Processing and Visualizationmentioning

confidence: 99%

Reorganize Your Blogs: Supporting Blog Re-visitation with Natural Language Processing and Visualization

Niu

McCrickard

Stelter

et al. 2019

MTI

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Temporally-connected personal blogs contain voluminous textual content, presenting challenges in re-visiting and reflecting on experiences. Other data repositories have benefited from natural language processing (NLP) and interactive visualizations (VIS) to support exploration, but little is known about how these techniques could be used with blogs to present experiences and support multimodal interaction with blogs, particularly for authors. This paper presents the effect of reorganization—reorganizing the large blog set with NLP and presenting abstract topics with VIS—to support novel re-visitation experiences to blogs. The BlogCloud tool, a blog re-visitation tool that reorganizes blog paragraphs around user-searched keywords, implements reorganization and similarity-based content grouping. Through a public use session with bloggers who wrote about extended hikes, we observed the effect of NLP-based reorganization in delivering novel re-visitation experiences. Findings suggest that the re-presented topics provide new reflection materials and re-visitation paths, enabling interaction with symbolic items in memory.

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“…The evidence supporting the need to inform users of underlying processes is compelling. However, the means by which this can be achieved is non-trivial when discussing smart systems, with the inherent complexity of these systems potentially inhibiting interaction design [6]. Our work contributes to this space, investigating the importance of user understanding on efective interaction with pattern recognition and computer vision systems.…”

Section: Related Work the Importance Of System Intelligibilitymentioning

confidence: 99%

“…As the power of mobile microprocessors increases and algorithms become ever more efcient, users of smartphones and tablet computers are increasingly being exposed to pattern recognition technologies [27]. While these technologies bring about new opportunities for HCI, they also raise new challenges for interaction designers [6]. One such challenge is how best to convey meaningful feedback so that users can understand the input requirements of these systems and so how best to interact with them.…”

Section: Introductionmentioning

confidence: 99%

Evaluating the Effect of Feedback from Different Computer Vision Processing Stages

Kittley-Davies

Alqaraawi

Yang

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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Computer vision and pattern recognition are increasingly being employed by smartphone and tablet applications targeted at lay-users. An open design challenge is to make such systems intelligible without requiring users to become technical experts. This paper reports a lab study examining the role of visual feedback. Our fndings indicate that the stage of processing from which feedback is derived plays an important role in users' ability to develop coherent and correct understandings of a system's operation. Participants in our study showed a tendency to misunderstand the meaning being conveyed by the feedback, relating it to processing outcomes and higher level concepts, when in reality the feedback represented low level features. Drawing on the experimental results and the qualitative data collected, we discuss the challenges of designing interactions around pattern matching algorithms.

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UX Design Innovation

Cited by 265 publications

References 43 publications

Making Sense of Blockchain Applications

Making Sense of Blockchain Applications

Reorganize Your Blogs: Supporting Blog Re-visitation with Natural Language Processing and Visualization

Evaluating the Effect of Feedback from Different Computer Vision Processing Stages

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