Using more learning potential in learning from incidents processes

Drupsteen, L.; Groeneweg, Jop; Zwetsloot, G.I.J.M.

doi:10.1037/e604062012-264

Cited by 2 publications

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“…This is "human factor" management, which makes it possible to achieve impressive results [11]. Communicative and psychological competence of the personnel: master, mine overseer, engineer, operations manager, headmaster and other specialists (not only in the field of expertise and Process Safety Management) can influence the level of traumatism at coal mining enterprises.…”

Section: Resultsmentioning

confidence: 99%

Improving Occupational and Industrial Safety Management System at Coal Mining Enterprises

et al. 2017

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Abstract. The article highlights the problem of mine workers occupational safety. The foreign and domestic experience of the field is analyzed. Some areas, activities and methods that meet modern requirements for ensuring occupational safety and production development, which are aimed at improving the quality of occupational safety management system, are described. The possibilities of their use in industrial safety of Kuzbass coal mining enterprises are considered. The proposed methods were implemented by JSC "Shakhta Yuzhnaya", "Kiselevsky Razrez" Ltd., the coal mining enterprises of the Kemerovo region.

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Section: Resultsmentioning

confidence: 99%

Improving Occupational and Industrial Safety Management System at Coal Mining Enterprises

et al. 2017

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“…Under-reporting of cases is considered as one of the key factors that may contribute to challenge an organization's possibility for learning from its experiences. This topic has been addressed by Drupsteen et al (2011) andESReDA (2015).…”

Section: Introductionmentioning

confidence: 99%

Case Managers' Assessment of the Value of Managing Reports in a Deviation Management System -- an Exploratory Study} {Ann Britt Skjerve and Magnhild Kaarstad}

Skjerve,

Kaarstad

2023

Proceeding of the 33rd European Safety and Reliability Conference

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Deviation management systems are important formal channels for learning from experience feedback in organizations. Learning presupposes that the cases reported are successfully managed through several steps. Case managers, who typically are line managers, play an important role in ensuring learning. For this reason, it is important to organize the process of case management in a way that makes it easy and motivating for case managers to perform this task. In this paper we ask: What are the characteristics of cases that case managers find it most valuable to manage? Overall, the results suggest that cases with safety and/or security elements are seen as highly valuable by case managers. These cases are also significantly more clearly described than other types of cases. Overall, the results indicate that cases related to the core tasks of the case manager, e.g., safety and security tasks, are seen as more valuable. Other types of cases seem to receive a less systematic, more variable assessment. Based on the results obtained in this study, there is an opportunity for improved case management and learning from experience feedback by taking into consideration the core tasks of the case managers, when allocating the cases to be managed.

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Using more learning potential in learning from incidents processes

Cited by 2 publications

References 0 publications

Improving Occupational and Industrial Safety Management System at Coal Mining Enterprises

Improving Occupational and Industrial Safety Management System at Coal Mining Enterprises

Case Managers' Assessment of the Value of Managing Reports in a Deviation Management System -- an Exploratory Study} {Ann Britt Skjerve and Magnhild Kaarstad}

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