Use of simulated patients to assess the clinical and communication skills of community pharmacists

Weiss, Marjorie; Booth, Anneka; Jones, Bethan; Ramjeet, Sarah; Wong, Eva

doi:10.1007/s11096-010-9375-z

Cited by 52 publications

(42 citation statements)

References 13 publications

(17 reference statements)

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“…Two different scenarios were designed according to previous stimulated studies [10][11][12]. In the first scenario, there was a 7-month old baby who had experienced diarrhea for 24 h (without any unusual smell or blood, and with normal colour).…”

Section: Methodsmentioning

confidence: 99%

Assessment of the attitude of community pharmacists and pharmacy technicians towards diarrhea: A simulated patient study in Turkey

Sancar¹,

Tezcan²,

Okuyan³

et al. 2015

Trop. J. Pharm Res

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Section: Methodsmentioning

confidence: 99%

Assessment of the attitude of community pharmacists and pharmacy technicians towards diarrhea: A simulated patient study in Turkey

Sancar¹,

Tezcan²,

Okuyan³

et al. 2015

Trop. J. Pharm Res

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“…While traditional CE alone does not produce changes in practice 5,6 CE supports improvements in knowledge, skills, attitudes, behaviors, and patient outcomes if it is ongoing, interactive, contextually relevant, delivered using multiple techniques, and involves repeated exposures. [7][8][9][10] The approaches gaining attention for contributing to successful CE include, interactive, blended or multimedia delivery 5,11,12 work-based or practice-based learning [13][14][15][16] simulation, 17,18 peer learning and communities of practice, 19,20 learner assessment, 21 feedback, 15 coaching, 22 and mentorship. 4,13,23 Interprofessional CE 22 and engaging student pharmacists early in the pharmacy professional curriculum 24 are also identified as important strategies to improve outcomes of professional development.…”

Section: Introductionmentioning

confidence: 99%

University-Based Continuing Education for Pharmacists

Schindel

Kehrer

Yuksel

et al. 2012

American Journal of Pharmaceutical Education

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University-based continuing education (CE) fulfills an important role to support the professional development of pharmacists, advance the practice of pharmacy, and contribute to societal needs for research and healthcare services. Opportunities for pharmacists to engage in new models of patient care are numerous worldwide, particularly as pharmacists' scope of practice has expanded. Approaches to CE have changed to address the changing needs of pharmacists and now include a variety of approaches to support development of knowledge and skills. There is emphasis on the learning process as well as the knowledge, with the introduction of the concept of continuing professional development (CPD).As institutions of research and education, universities are uniquely positioned to bridge the gap between academic and practice environments, providing opportunities for translation of knowledge to practice. The Faculty of Pharmacy and Pharmaceutical Sciences at the University of Alberta is a provider of CE in Alberta, Canada, where an expanded scope of pharmacy practice includes prescribing, administering injections, accessing electronic patient records, and ordering laboratory tests. In this paper, the Faculty offers views about future directions for CE, including the integration of CE with core faculty activities, expanding the audience for CE, areas of focus for learning, and partnerships. Finally, we hope to ignite dialogue with others in the profession about the role and function of university-based CE.

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“…A simulated client (mystery shopper) method (Weiss et al, 2010) was used to collect information. In the present study, a fourth year pharmacy female student visited community pharmacies posing as pregnant woman with symptoms of malaria and enquired to be advised on the use of ALu.…”

Section: Study Design and Data Collectionmentioning

confidence: 99%

Rational dispensing and use of artemether-lumefantrine during pregnancy in Dar es Salaam, Tanzania

Kamuhabwa

Mnyusiwalla

2011

Tanzania J Hlth Res

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Artemether-Lumefantrine (ALu) is widely used for uncomplicated malaria during the second and third trimester of pregnancy. Because of the suspected teratogenic effects of artemether during the first trimester, quinine is used in early pregnancy unless the risks outweigh the benefits. The aim of this study was to assess dispensing practice of ALu in private pharmacies and knowledge of pregnant women regarding the use of ALu. This was a prospective-descriptive study involving visits to 200 private retail pharmacies (using a mystery shopper) and interviewing pregnant women at the municipal public hospitals in Dar es Salaam, Tanzania. Among the drug dispensers, 60 (30%) were pharmacists, 71(35.5%) nurse assistants, 34 (17%) pharmaceutical technicians and 35 (17.5%) sales persons with no formal education on drug dispensing. Among the dispensers, 14.5% had high knowledge, 38.0% had medium knowledge and 47.5% had low knowledge on the use of ALu during pregnancy. About thirty three percent of the drug dispensers were willing to dispense ALu during the first trimester of pregnancy. Sixty two percent of the drug dispensers indicated that ALu is the drug of choice for uncomplicated malaria after the first trimester of pregnancy. However, 36% indicated that ALu could not be used during pregnancy. A total of 200 pregnant women were interviewed. Among them, 16.5% were aware that ALu should not be taken during the first trimester of pregnancy. Only 17% of pregnant women were given information on the importance of taking food when using ALu, but none of them was given information on the importance of fatty meals when using ALu. In conclusion, the results show that most drug dispensers have inadequate knowledge about good dispensing practice of ALu in pregnancy. There is therefore a need for continuing training of drug dispensers regarding antimalarial drugs use in pregnancy._____________________________________________________________________________________

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Use of simulated patients to assess the clinical and communication skills of community pharmacists

Abstract: Formatively assessing communication skills in an integrative manner alongside clinical skills has been identified as an important part of the medical consultation skills training and can be incorporated into the routine assessment and feedback of pharmacy over-the-counter medicines advice.

Cited by 52 publications

References 13 publications

Assessment of the attitude of community pharmacists and pharmacy technicians towards diarrhea: A simulated patient study in Turkey

Assessment of the attitude of community pharmacists and pharmacy technicians towards diarrhea: A simulated patient study in Turkey

University-Based Continuing Education for Pharmacists

Rational dispensing and use of artemether-lumefantrine during pregnancy in Dar es Salaam, Tanzania

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