Understanding the Impact of Intellectual Capital on E-Business Entrepreneurial Orientation and Competitive Agility: An Empirical Study

Al-Omoush, Khaled Saleh

doi:10.1007/s10796-020-10092-7

Cited by 23 publications

(17 citation statements)

References 45 publications

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“…Researchers have agreed that intellectual capital is the main and most vital factor in motivating economic growth and innovation in organisations (Yaseen et al, 2016). According to many scholars (Al-Omoush, 2021;Bontis, 2001;Pedro et al, 2018;Ramadan et al, 2017;Yaseen et al, 2016), intellectual capital is a multidimensional concept that can be divided into three main dimensions: human capital, structural capital and relational capital. These dimensions play a pivotal role in creating competitive advantages for organisations (Chahal and Bakshi, 2014;Olarewaju and Msomi, 2021).…”

Section: Introductionmentioning

confidence: 99%

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Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Al-Khatib¹

2022

EMJB

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PurposeThe purpose of this study is to identify the impact of intellectual capital on the innovation performance of the Jordanian banking sector and identify the moderating role of big data analytics.Design/methodology/approachFor this study's purposes, 333 questionnaires were analysed. Convergent validity, discriminant validity and reliability tests were performed through structural equation modelling (SEM) in the Smart-PLS program. A bootstrapping technique was used to analyse the data.FindingsEmpirical results showed that each of the components of intellectual capital and big data analytics explains 63.5% of the variance in innovation performance and that all components of intellectual capital have a statistically significant impact on innovation performance. The results also revealed that the relationship between structural capital and innovation performance is moderated through big data analytics.Research limitations/implicationsThis cross-sectional study provides a snapshot at a given moment in time, a methodological limitation that affects the generalisation of its results, and the results are limited to one country.Practical implicationsThis study promotes the idea of focusing on components of intellectual capital to enhance innovation performance in the Jordanian banking sector and knowing the effect of big data analytics in this relationship.Social implicationsThis study makes recommendations for financial policymakers to improve the effectiveness of intellectual capital practices and innovation performance in the context of big data analytics.Originality/valueThis study has important implications for leaders in the Jordanian banking sector, in general, as the study highlights the importance of intellectual capital to enhance the innovation performance, especially in light of the big data analytics in this sector, and thus increase the innovative capabilities of this banks, which leads to an increase in the level of innovation.

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Section: Introductionmentioning

confidence: 99%

“…, 2016). According to many scholars (Al-Omoush, 2021; Bontis, 2001; Pedro et al. , 2018; Ramadan et al.…”

Section: Introductionmentioning

confidence: 99%

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Al-Khatib¹

2022

EMJB

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“…In a highly competitive business environment, firms attempt to imitate industry leaders' strategies and actions [103]. Scholars have found a positive association between competitive pressure and businesses' technology adoption [49,101].…”

Section: Environmental Factorsmentioning

confidence: 99%

Why Do SMEs Adopt Artificial Intelligence-Based Chatbots?

Sharma

Singh

Islam

et al. 2024

IEEE Trans. Eng. Manage.

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Developments in artificial intelligence (AI) have led to the emergence of new technologies offering unique business opportunities. This study examines the factors influencing AI-based chatbot implementation by small and medium enterprises (SMEs). We grounded the study's conceptual model in the technology-organisation-environment (TOE) framework. Employing a quantitative research methodology, we collected data from 292 SME respondents via an online survey. We then utilised covariance-based structural equation modelling (CB-SEM) to analyse the data. The empirical results reveal that perceived employee capability, perceived availability of financial support, perceived top management support, perceived cost, perceived complexity and perceived relative advantage are positively associated with SMEs' AI-based chatbot adoption intention. This study thus contributes to the scarce literature on the adoption of AI-based chatbots for SMEs in developing small island countries. The findings provide meaningful insights to developers, marketers and SMEs to enhance firms' performance and competitiveness by increasing the adoption of AI-based chatbots.

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“…The findings further revealed that entrepreneurial behavior mediates the relationship between intellectual assets and firm-level innovation and that building structural capital via organizational culture and relationship capital via relationships with stakeholders enables the transfer and usage of new technologies. Al-Omoush (2021) observed the impact of the different dimensions of intellectual capital (i.e. human capital, structural capital and relational capital) on entrepreneurial orientation.…”

Section: Thematic Areas Of Researchmentioning

confidence: 99%

Nexus between entrepreneurial orientation and intellectual capital

Chaudhary

Dhir

Farronato

et al. 2023

JIC

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PurposeThe importance of knowledge-based assets and the capability to leverage them has been the subject of scholarly interest in entrepreneurial orientation literature. The authors attempt to understand the dominant themes in the prior literature and propose directions for future research.Design/methodology/approachThe authors performed a systematic review of 79 studies to answer the research questions: (1) What are the predominant themes in the literature on the role of intellectual capital and entrepreneurial orientation? (2) What are the potential fields of future research?FindingsThe findings suggest that current research engages the topics of intellectual capital, the capability to leverage knowledge assets and entrepreneurial orientation. The thematic analysis reveals the role of knowledge management, organizational learning, intellectual capital and absorptive capacity in entrepreneurial firms. The authors propose a theoretical model to explain how intellectual capital and its management influence firm-level entrepreneurial behavior.Originality/valueUnderstanding the association between intellectual capital and the capability to leverage knowledge assets is crucial in a dynamic business environment. Effective deployment of knowledge is vital while searching for new entrepreneurial opportunities.

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Understanding the Impact of Intellectual Capital on E-Business Entrepreneurial Orientation and Competitive Agility: An Empirical Study

Cited by 23 publications

References 45 publications

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Why Do SMEs Adopt Artificial Intelligence-Based Chatbots?

Nexus between entrepreneurial orientation and intellectual capital

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