Understanding career commitment of IT professionals: Perspectives of push–pull–mooring framework and investment model

Fu, Jen-Ruei

doi:10.1016/j.ijinfomgt.2010.08.008

Cited by 97 publications

(88 citation statements)

References 61 publications

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“…[15] ''The terms occupational, professional, and career commitment are used somewhat interchangeably in the literature. Lee et al [26] preferred to use occupational commitment, defined as ''committing to an identifiable and specific line of work that an individual engages in to earn a living at a given point in time.''…”

Section: Research On Career Commitment Of It Professionalsmentioning

confidence: 99%

“…A growing body of literature on the career commitment/change of professionals has emerged in other occupational fields, for example, managers [7], research scientists [23], medical careers and technologists [3]. However, in the IS/IT literature, career commitment thus far has received limited attention until recently, and a few empirical studies such as Shropshire and Kadlec [46], Cho and Huang [9] Colomo-Palacios et al [10], Duffy et al [13], and Fu [15,16] were published.…”

Section: Research On Career Commitment Of It Professionalsmentioning

confidence: 99%

“…It suggested that the impact of affective commitment on professionals' intention to leave their organizations is moderated by the continuance component. Fu [15] found that ITPs appeared to have different career attitudes in various career stages. Finally, Fu [16] found significant differences between ITPs and non-IT employees in their decisions to change career.…”

Section: Research On Career Commitment Of It Professionalsmentioning

confidence: 99%

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Career commitment of information technology professionals: The investment model perspective

Chen

2015

Information & Management

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Section: Research On Career Commitment Of It Professionalsmentioning

confidence: 99%

Section: Research On Career Commitment Of It Professionalsmentioning

confidence: 99%

Section: Research On Career Commitment Of It Professionalsmentioning

confidence: 99%

See 1 more Smart Citation

Career commitment of information technology professionals: The investment model perspective

Chen

2015

Information & Management

Self Cite

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“…Bansal et. al, 2005;Lui, 2005;Ek & Söderholm, 2008;Zhang et al, 2008;Listyarini et al, 2009;Zengyan et al, 2009;Naumann et al, 2010;Hou et al, 2011;Ye & Potter, 2011;Fu, 2011;Chiu et al, 2011;Lai et al, 2012;Zhang et al, 2012). The study of Bansal et al (2005), which was conducted for auto-repair & hairstyling services, is identified as the most elaborated and comprehensive one.…”

Section: Ppm Model Of Switching In the Literature And Extension Altermentioning

confidence: 99%

Electricity Supplier Switching: A Conceptual Model Based on Migration Theory

Kilic¹

2015

Pressacademia

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Electricity sector liberalization is moving forward with the purpose of efficiency, better customer service, and lower prices; however it has not fully succeeded yet, neither in Europe nor in the rest of the world. While service provider switching is an indicator of successful liberalization, it also means customer loss and acquisition from the electricity suppliers' point of view. Therefore, it has a significant importance for both the market regulator and market participants including customers and suppliers, making it a concept that should be understood thoroughly. This paper aims to build a conceptual model of electricity supplier switching behavior to be tested for a relatively neglected customer segment in the business to business market [B2B]: small and medium enterprises [SME]s. The model can also be used for business to consumer [B2C] segment because of the similar behaviors of small organizations and individuals. The model proposed in this study is mainly based on the study of Bansal et al. (2005) who adopt push, pull, and moorings [PPM] migration model to switching, using the similarities between human migration and customer switching. An extensive literature research is conducted to support and contribute to the existing PPM model and to have an extended version of it.

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“…Push-Pull-Mooring (PPM) Migration Model of Service Switching (Bansal, Taylor, & James, 2005) Several past studies have attempted to apply Bansal et al's (2005) model of CSB because it provides a useful theoretical model for understanding CSB in marketing and other business-related disciplines (Cheng et al, 2009;Hou et al, 2011;Ye & Potter, 2011;Fu, 2011;Hsieh et al, 2012;Zhang et al 2012). Nimako and Ntim (2014) have recently extended the PPM service model of Bansal et al's (2005) to develop a PP3M model for understanding CSB telecommunication industry.…”

mentioning

confidence: 99%

Why Dissatisfied Mobile Subscribers Stay: Role of Service Use Experience, Commitment and Corporate Reputation

Mbawuni¹,

Nimako²

2016

IBR

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This paper examines the extent to which service use experience, commitment and perceived positive corporate reputation affect loyalty behaviour of dissatisfied stayers in mobile telephony context. Drawing on relationship marketing and switching behaviour literature a conceptual framework was developed and tested using partial least square structural equation modelling. The proposed model was validated with data from 736 subscribers of six global providers of telecommunication services. Results show that commitment and corporate reputation have significantly positive influence on the loyalty of dissatisfied stayers. Generally, the present study confirms existing marketing literature that dissatisfied customers may not necessarily switch while making unique contribution on the influence of corporate reputation as a switching barrier for dissatisfied customers. The managerial and theoretical implications are discussed.

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Understanding career commitment of IT professionals: Perspectives of push–pull–mooring framework and investment model

Cited by 97 publications

References 61 publications

Career commitment of information technology professionals: The investment model perspective

Career commitment of information technology professionals: The investment model perspective

Electricity Supplier Switching: A Conceptual Model Based on Migration Theory

Why Dissatisfied Mobile Subscribers Stay: Role of Service Use Experience, Commitment and Corporate Reputation

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