“…For example, it has been criticized for being "culturally inappropriate" (Gormally, 2004;Brogden, 2005), or "epiphenomenal" to core policing functions (Zhao, He & Lovrich, 2003;Herrington & Millie, 2006), and been accused of confusing the "tone" of police-citizen contacts with judgements of police effectiveness (Hawdon & Ryan, 2003), or of abusing the word "community" (Forman, 2004). There have, though, been descriptions of community policing strategies (Beckman, Gibbs & Beatty, 2005) and a rather harder edge has been lent to the literature by the broken windows controversy (whether crime can be checked by environmental improvements and/or crackdowns on minor offences) and the "collective efficacy" debate (the willingness of citizens to "have a go" and engage with rule-breakers, see Xu, Fiedler & Fleming, 2005). But, except for some input from economists, outcome evaluations are relatively rare.…”