Cathleen E. Willging, Howard Waitzkin, Louise Lamphere
In July 2005, New Mexico placed all publicly funded behavioral health services under the management of one private corporation. This reform emphasized the provision of evidence-based, culturally competent services.
Participant observation and semi-structured interviews with 189 administrators, staff, and providers were carried out in 14 behavioral health safety-net institutions (SNIs) during the transition period.
New administrative requirements led to substantial paperwork demands, payment…
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