Towards Alleviating Counterproductive Work Behaviour: A Soul Leadership View
Abstract:This article intends to examine the role of psychological empowerment and spiritual leadership towards alleviating counter productive work behaviours (CPWB). The modern organizations do not rely on sole leadership any more, but the spiritual leadership. The present study focuses on two constructs falling under the rubric of soul leadership, i.e., employee empowerment and spiritual leadership in order to alleviate counterproductive work behaviour. In line with the environment of call centres, these two construc… Show more
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