Through interpreters’ eyes: Comparing roles of professional and family interpreters

Rosenberg, Ellen; Seller, Robbyn; Leanza, Yvan

doi:10.1016/j.pec.2007.09.015

Cited by 162 publications

(104 citation statements)

References 29 publications

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“…[10][11][12] Although patient advocate is an official role that professional interpreters learn during their training, many refrain from advocacy behaviors due to concerns about institutional hierarchy or job security. 13,14 Bilingual staff interpreters have the advantage of familiarity with clinicspecific knowledge; however, they may not have sufficient linguistic skills for interpreting tasks and feel overwhelmed with other responsibilities. 15,16 Compared to professional onsite interpreters, remote interpreters (e.g., telephone and videoconferencing interpreters) are more cost-effective, accessible, and equally accurate.…”

mentioning

confidence: 99%

Not Just “Getting by”: Factors Influencing Providers’ Choice of Interpreters

Hsieh

2014

J GEN INTERN MED

106

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mentioning

confidence: 99%

Not Just “Getting by”: Factors Influencing Providers’ Choice of Interpreters

Hsieh

2014

J GEN INTERN MED

106

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“…Although there has been increasing attention paid to the perspectives of health care interpreters in a variety of clinical settings, 2,[15][16][17] to our knowledge this is the largest and only national survey of interpreter experiences in health care to date. Interestingly, attitudes toward interpreting end-of-life discussions among this cohort did not differ by interpreter demographics or qualifications.…”

Section: Discussionmentioning

confidence: 99%

“…49 (89) 6 (11) 0.3 Never/sometimes 11 (17) 55 (83) 30 (45) 36 (55) 49 (74) 17 (26) 54 (82) 12 ( (78) 25 (22) 0.1…”

Section: Interpreter Recommendationsmentioning

confidence: 99%

Interpretation for Discussions about End-of-Life Issues: Results from a National Survey of Health Care Interpreters

Schenker

Fernández

Kerr

et al. 2012

Journal of Palliative Medicine

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Background: Communication about end-of-life issues is difficult across language barriers. Little is known about the experience of health care interpreters in these discussions. Objectives: Objectives of this study were to: 1) assess the experiences of healthcare interpreters when interpreting discussions about end-of-life issues; 2) identify interpreter characteristics and experiences that may be associated with improved satisfaction and comfort with interpreting these discussions; and 3) describe interpreter training needs. Methods: The study utilized an electronically administered survey distributed nationally to health care interpreters in the United States. One hundred and forty-two health care interpreters participated. Measurements included general experiences, attitudes, and perceived training needs when interpreting discussions about endof-life issues. Results: Most respondents had received a certificate in interpretation (71%, 101/142), completed more than 40 hours of training (89%, 127/142), and had more than 5 years of interpreting experience (65%, 93/142). Overall, 85% (121/142) of respondents had interpreted discussions about end-of-life issues and most interpreted multiple discussions per week. Of those interpreters who had experience with these discussions, the majority (85%, 103/ 121) reported feeling comfortable, but only half (48%, 58/121) reported that these discussions usually went well. Interpreters who felt clear about their role were more likely than interpreters who did not feel clear about their role to think that discussions went well (51% [57/112] versus 11% [1/9], p = 0.02) and to feel comfortable interpreting (88% [98/112] versus 56% [5/9], p = 0.01). Eighty percent (97/121) of respondents with experience in end-of-life discussions were personally interested in more specific training for these discussions. Attitudes and perceived training needs did not differ by interpreter demographics or qualifications. Conclusions: The majority of interpreters have experience with end-of-life discussions but, independent of interpreter training and experience, only half report that these discussions usually go well. Interpreters want and may benefit from targeted educational interventions that could improve the quality of care for vulnerable patients and families in these difficult situations. Health systems and interpreter certification programs should incorporate specific training on how to interpret discussion about end-of-life issues.

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“…L'avantage de ce substitut d'interprète est sa disponibilité immédiate. Un certain nombre de caractéristiques ont été dégagées par des enquêtes de terrain: ces personnes, substituts, de bonne foi le plus souvent mais ignorant de ce qu'est la fonction d'un interprète, auront tendance à résumer ou à omettre des informations qu'elles jugent inutiles ou traumatisantes (Rosenberg, 2008), ou encore ne transmettront pas les résistances du patient, ce dont le médecin pressé leur saura gré, pour peu qu'il s'en aperçoive (Léanza, 2010). L'information du patient se poursuit souvent après la consultation, en dehors de la présence du méde-cin, et donc sans la possibilité pour le patient de poser des questions au soignant.…”

Section: Les Conséquences Du Recours à Des Substituts D'interprètes Punclassified

Le médecin et l’interprète, de la méconnaissance à la délégation. A propos d’une expérience française

Rondeau-Lutz

Saban

Weber

2014

cref

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ResumenLa mayoría de los médicos en Francia conoce poco la interpretación profesional y comparte la preocupación general de que hablar una lengua extranjera representa una amenaza para la cohesión nacional. Pese al creciente reconocimiento de los derechos de los pacientes, se les niega el tiempo necesario para escucharlos. Resulta poco usual recurrir a intérpre-tes profesionales. Esta situación refleja también la cuestión de la acogida de migrantes en una República indivisible y monolingüe. Trabajar con un intérprete profesional representa no solo una cuestión deontológica y clínica, sino también una acción coherente en vista de la Constitución francesa: se deben proporcionar intérpretes profesionales precisamente porque la República Francesa es indivisible y porque el francés es su lengua oficial. Palabras clave: intérpretes; relación médi-co-paciente; inmigrantes; servicios sanita- AbstractIn France, most doctors have a poor knowledge of professional interpretation, and share the general concern that speaking a foreign language threatens national cohesion. The time needed to listen to patients is denied, despite increased recognition of patients' rights. Recourse to professional interpreters is unusual. This situation also reflects the issue of welcoming migrants in an indivisible and monolingual Republic. Working with a professional interpreter is not only a deontological and clinical issue, but also a coherent action in view of the French constitution: patients must be provided with professional interpreters because the French Republic is indivisible and because French is its official language.

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Through interpreters’ eyes: Comparing roles of professional and family interpreters

Cited by 162 publications

References 29 publications

Not Just “Getting by”: Factors Influencing Providers’ Choice of Interpreters

Not Just “Getting by”: Factors Influencing Providers’ Choice of Interpreters

Interpretation for Discussions about End-of-Life Issues: Results from a National Survey of Health Care Interpreters

Le médecin et l’interprète, de la méconnaissance à la délégation. A propos d’une expérience française

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